Flemish Speaking - Customer Support Agent iGaming in Malta - Relocation Inc.

Next Job Abroad; Deutschland; Remote; EUR 23.400 - 28.600; Vollzeit

Benefits dieser Stelle

Career growth opportunities

International work environment

Health care benefits

Fully paid training

Relocation package

Zusammenfassung

A vibrant recruitment agency is seeking a Flemish Speaking Customer Support Agent to join their team in Malta. The role includes engaging with Flemish-speaking customers, providing exceptional assistance, and guiding them through relocation. Candidates should be fluent in Flemish and English, preferably with customer service experience. The position offers an entry-level salary of €26,000 plus bonuses, along with various benefits and a comprehensive training program.

Qualifikationen

• Fluency in Flemish; strong command of English.
• Experience in customer service preferred.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks efficiently.

Aufgaben

• Provide outstanding customer service to Flemish-speaking clients.
• Address and resolve customer queries effectively.
• Guide customers through our gaming products and services.

Kenntnisse

Fluency in Flemish

Strong command of English

Excellent communication skills

Ability to manage multiple tasks

Customer care passion

Tools

CRM systems

Jobbeschreibung

Overview

Join the vibrant team at Next Job Abroad as a Flemish Speaking Customer Support Agent in the iGaming industry in Malta. This role focuses on engaging with Flemish-speaking customers, providing top-notch assistance and guidance, and supporting relocation to Malta with a comprehensive relocation package.

Responsibilities

• Provide outstanding customer service to Flemish-speaking clients via chat, email, and phone
• Address and resolve customer queries and concerns quickly and effectively
• Guide customers through our gaming products and services to enhance their experience
• Collaborate with team members to uphold the highest service standards
• Record customer interactions and maintain accurate logs in our CRM system
• Collect customer feedback and communicate insights for continuous improvement
• Participate in training sessions to expand product knowledge and service skills

Requirements

• Fluency in Flemish and a strong command of English; knowledge of other languages is an asset
• Experience in customer service or a related environment is preferred
• Excellent communication and interpersonal skills with a passion for customer care
• Ability to manage multiple tasks efficiently in a fast-paced setting
• Familiarity with CRM systems and customer support tools is a plus
• Willingness to relocate to Malta and experience a vibrant new culture
• A genuine interest in gaming and understanding of the iGaming industry is beneficial

Benefits

• Career growth opportunities in a renowned iGaming company
• International & diverse work environment
• Competitive performance bonuses
• Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes
• Yearly salary €26.000 excluding bonuses
• Health care benefits and numerous other discounts
• Fully paid training by certified instructors
• State of the art premises, providing a great working environment with relaxing break areas
• Special events as well as community & social responsibility initiatives
• Work for a Great Place to Work-Certified Company
• Relocation package (reviewed case by case)

Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Customer Service
• Industries: IT Services and IT Consulting