Finnish Speaking - Customer Support Agent iGaming in Malta - Relocation Incl.

Next Job Abroad; Deutschland; Remote; EUR 23.400 - 28.600; Vollzeit

Benefits dieser Stelle

Career growth opportunities

Competitive performance bonuses

Fully paid training by certified instructors

Relocation package reviewed on a case-by-case basis

Zusammenfassung

A leading iGaming recruitment agency is seeking a Finnish Speaking Customer Support Agent to join their team in Malta. This full-time role involves providing exceptional support to Finnish-speaking clients, resolving inquiries, and collaborating with team members. Applicants should be fluent in Finnish and English, with prior customer service experience preferred. A competitive salary and comprehensive benefits are offered, along with relocation assistance.

Qualifikationen

• Fluency in Finnish and a strong command of English; knowledge of additional languages is a plus.
• Prior experience in customer service or a similar role is preferred.
• Excellent communication and interpersonal skills, with a focus on customer satisfaction.

Aufgaben

• Provide top-notch customer support to Finnish-speaking clients via chat, email, and phone.
• Timely and effectively resolve customer inquiries and concerns.
• Guide customers through our gaming offerings to enhance their enjoyment.

Kenntnisse

Fluency in Finnish

Strong command of English

Excellent communication skills

Experience in customer service

Multitasking ability

Tools

CRM software

Jobbeschreibung

Finnish Speaking - Customer Support Agent iGaming in Malta - Relocation Incl.

Finnish Speaking - Customer Support Agent iGaming in Malta - Relocation Incl.

3 weeks ago Be among the first 25 applicants

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This range is provided by Next Job Abroad. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Kickstart your career with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming sector in Malta! This is an exciting opportunity for those who wish to merge their Finnish language skills with their passion for customer service, all while enjoying the beautiful surroundings and culture of Malta. As an essential part of our support team, you will engage with Finnish-speaking players, ensuring they have an outstanding gaming experience.

Your responsibilities will involve addressing customer queries, resolving issues, and providing valuable information regarding our games and services. If you are enthusiastic, communicative, and dedicated to helping others, this role is perfect for you. With our relocation assistance, moving to Malta will be a breeze!

Responsibilities

• Provide top-notch customer support to Finnish-speaking clients via chat, email, and phone
• Timely and effectively resolve customer inquiries and concerns
• Guide customers through our gaming offerings and services to enhance their enjoyment
• Work collaboratively with fellow team members to maintain high-quality service
• Document customer interactions in our CRM system accurately
• Collect feedback from customers and use it to suggest service improvements
• Participate in training sessions to continually develop your product knowledge and customer service skills
  
  

Requirements

• Fluency in Finnish and a strong command of English; knowledge of additional languages is a plus
• Prior experience in customer service or a similar role is preferred
• Excellent communication and interpersonal skills, with a focus on customer satisfaction
• Able to multitask and excel in a fast-paced work environment
• Familiarity with CRM software and customer support systems is advantageous
• Willingness to relocate to Malta and embrace a new culture
• A keen interest in gaming and understanding of the iGaming industry is a significant asset
  
  

Benefits

• Career growth opportunities in a renowned iGaming company
• International & diverse work environment
• Competitive performance bonuses
• Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes
• Yearly salary €26.000 excluding bonuses.
• Health care benefits and numerous other discounts
• Fully paid training by certified instructors
• State of the art premises, providing a great working environment with relaxing break areas
• Special events as well as community & social responsibility initiatives
• Work for a Great Place to Work-Certified Company
• Relocation package (reviewed case by case)
• This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  IT Services and IT Consulting

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