Field Technician C

Jobtailor; Deutschland; Remote; EUR 60.000 - 100.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a skilled Field Service Engineer to support FAA programs and systems, including installation, repair, and preventive maintenance at customer sites. The role involves extensive travel to remote locations and working with NOCC, SAC, and Helpdesk to resolve field issues.

You will read and follow equipment drawings, document events, and maintain tools and inventory while ensuring high-quality customer service in a dynamic environment.

Qualifikationen

• High school diploma or equivalent with 6+ years of related experience, or 2 years post-secondary with 2+ years of related experience.
• Valid driver’s license with clean driving record.
• Ability to obtain FAA Public Trust Clearance and FAA Security Clearance.
• Willingness to travel up to 100% of the time to remote sites within a 3-hour drive circle of base location; may travel outside region.
• Ability to work from home in an on-call status and outside regular hours.
• Ability to lift up to 32 lbs and climb ladders to reach ~10 feet.

Aufgaben

• Provide technical support for FAA programs and systems including installation, repair, and maintenance of equipment.
• Install, repair, configure, test, and perform preventive maintenance at customer locations.
• Provide scheduled and on-call field support at customer locations within the assigned area.
• Travel to remote sites to support FAA customer needs.
• Read, understand, and follow equipment drawings and task orders.
• Document work performed and events at customer locations.
• Maintain tools, test equipment, parts, and company vehicle; prepare for tasks before dispatch.
• Follow program policies and procedures with supervisor/ASL.

Kenntnisse

Cable Connector Knowledge

Fiber Optics Proficiency

AC/DC Power Testing

Network Configuration

Equipment Installation

Preventive Maintenance

Field Support

Technical Support

Troubleshooting Skills

Equipment Drawings Interpretation

Ausbildung

High School Diploma/equivalent

Associates Degree (2 years post-secondary)

Tools

Network Test Equipment

JDSU HST

Digital Oscilloscope

Halcyon 704A

T1/DS3 Test Sets

Jobbeschreibung

• Provide technical support for FAA programs and systems including FTI, MS, ADS-B, DCNS, WMSS, and other Field Services programs
• Install, repair, configure, test, and perform preventive maintenance on equipment at customers’ remote locations
• Provide scheduled and on-call field support at customer locations within the assigned area
• Travel to remote sites outside the assigned area when needed to support FAA customer needs
• Read, understand, and follow equipment drawings and task orders
• Document work performed and events at customer locations
• Work with the NOCC, SAC, and Helpdesk by phone to resolve field issues
• Maintain tools, test equipment, parts/electronics, truck stock inventory, and personal or company vehicle
• Prepare for assigned tasks before dispatch
• Follow L3Harris and program-specific policies and procedures with the supervisor/ASL

Requirements

• High School Diploma/equivalent and a minimum of 6 years of prior relevant experience; OR 2 years post-Secondary/Associates Degree with a minimum of 2 years of prior relevant experience
• Possess and maintain a valid Driver’s License and a satisfactory driving record
• Ability to obtain and maintain a FAA Public Trust Clearance
• Ability to obtain and maintain active FAA Security Clearance
• Willingness to travel up to 100% of the time to remote sites within a 3-hour drive circle of base location; may travel outside assigned region
• Ability to work from home in an on-call status
• Ability to work outside regularly scheduled hours and respond to after-hours emergency calls
• Ability to lift items up to 32 lbs. and use ladders and step stools to reach approximately 10 feet
• Ability to read, understand, and follow equipment drawings and task orders
• Good administrative skills, including note-taking and documentation
• Excellent customer service skills
• Ability to work in a high-stress and high-visibility environment
• Good working knowledge of cable connectors including RJ-11, RJ-45, DB-25, V.35, and RS-449
• Excellent working knowledge of fiber; working knowledge of multiplexes, network topology, Frame Relay, Fractional T-1, SONET, ATM, private line, and voice/data applications
• Good working knowledge of AC/DC power testing, including 3-phase AC, and 24VDC/48VDC power supplies
• Experience with network and circuit testing using T1, DS3, BERT, and analog VG testing within Bellcore standards
• Working knowledge and use of network test equipment such as JDSU HST, Ameritech AM5XT, Sage 935, digital oscilloscope, Halcyon 704A, and Para-scope or equivalent T1/DS3 test sets
• IP-based knowledge and experience configuring routers and switches
• Experience installing equipment racks
• Preferred: Network+, CCNA, CCNP, CCNA Wireless, A+

Core Competencies

Demonstrates expertise in providing technical support for FAA programs and systems, including installation, repair, and maintenance of equipment. Proficient in network testing, documentation, and customer service in high-stress environments.

Highest-signal resume keywords

• FAA Programs Support
• Network Testing Experience
• Technical Documentation Skills
• Customer Service Excellence
• Valid Driver's License

Hard Skills

• Cable Connector Knowledge
• Fiber Optics Proficiency
• AC/DC Power Testing
• Network Configuration
• Equipment Installation
• Preventive Maintenance
• Field Support
• Technical Support
• Troubleshooting Skills
• Equipment Drawings Interpretation

Soft Skills

• Good Administrative Skills
• Ability to Work Under Pressure
• Excellent Communication Skills

Certifications & Qualifications

• Network+
• CCNA
• CCNP
• CCNA Wireless
• A+

Industry Keywords

• FAA Public Trust Clearance
• FAA Security Clearance
• Field Services Programs
• Remote Support
• High-Visibility Environment

Tools & Technologies

• Network Test Equipment
• JDSU HST
• Digital Oscilloscope
• Halcyon 704A
• T1/DS3 Test Sets