Field Service Engineer – Laser Metrology (m|f|d)

PVA TePla AG; Jena; Hybrid; EUR 55,000 - 76,000; Full time

Benefits offered by this job

Remote work

Flexible hours

30 days vacation

Modern workspaces

Development opportunities

Healthcare and on-site doctor

Retirement plan

Cafeteria and beverages

JobRad and public transport access

Job summary

PVA TePla AG, based in Germany, seeks a technical field service professional to analyze malfunctions, perform maintenance, and support customers in optics, electronics, and laser metrology systems. You’ll work across borders and travel to international sites as needed.

The role emphasizes hands-on problem solving, documentation, remote assistance for service engineers, and on-site training to ensure reliable equipment operation and customer satisfaction.

Qualifications

• Must have degree in electrical engineering, mechatronics, or physics, or an apprenticeship as a state-certified technician.
• At least 3 years of professional experience in technical field service and maintenance of technical systems.
• Knowledge of electronics, electrical systems, optics, laser technology, measurement technology, and software diagnostics is a plus.
• Fluent in German and English; confident communication in both languages.

Responsibilities

• You will analyze malfunctions and provide expert advice to our customers on resolving current issues in the areas of optics, electronics/electrical systems, handling, and software.
• You ensure that equipment downtime is avoided through preventive maintenance, spare parts inventory management, and system upgrades.
• In this way, you ensure that our SIRD laser-based metrology tool for semiconductor materials operates reliably at all times.
• You conduct inventories and inspections of safety-related equipment and document them in accordance with applicable standards.
• You will build a knowledge database for recurring service cases and keep it continuously up to date.
• You will create and maintain technical documentation (e.g., service reports, equipment and service documentation).
• When needed, you will support our service engineers worldwide with remote support.
• You will conduct application and operator training and assist our customers in the efficient and safe use of their equipment.

Skills

German language

English language

Customer oriented

Independent work

Willingness to travel

Commitment

Flexibility

Education

Electrical engineering degree

Mechatronics degree

Physics degree

State-certified technician apprenticeship

Tools

Service apps

Ticketing systems

ERP systems

Job description

PVA TePla is a leading international high-tech company based in Wettenberg that combines innovation with team spirit. Since 1991, we have been developing and manufacturing intelligent systems for the production, finishing, and inspection of high-performance materials - serving industries ranging from semiconductors to aerospace. More than 1,000 employees in 8 countries across 3 continents work together in an open corporate culture with flat hierarchies to create efficient, precise, and sustainable solutions for our customers.

Your Responsibilities

• You will analyze malfunctions and provide expert advice to our customers on resolving current issues in the areas of optics, electronics/electrical systems, handling, and software
• You ensure that equipment downtime is avoided through preventive maintenance, spare parts inventory management, and system upgrades
• In this way, you ensure that our SIRD laser-based metrology tool for semiconductor materials operates reliably at all times
• You conduct inventories and inspections of safety-related equipment and document them in accordance with applicable standards
• You will build a knowledge database for recurring service cases and keep it continuously up to date
• You will create and maintain technical documentation (e.g., service reports, equipment and service documentation)
• When needed, you will support our service engineers worldwide with remote support
• You will conduct application and operator training and assist our customers in the efficient and safe use of their equipment

Your Profile

• You have successfully completed a degree in electrical engineering, mechatronics, or physics, or have completed an apprenticeship as a state-certified technician
• Alternatively, you have a comparable qualification and at least 3 years of professional experience in technical field service as well as in the maintenance of technical systems
• Knowledge of electronics, electrical systems, optics, laser technology, measurement technology, and software diagnostics is a plus
• You are confident in using digital applications (service apps, ticketing, and ERP systems)
• You have good German and English language skills and communicate confidently in both languages
• Your strengths include commitment, creativity, and flexibility
• You work in a customer-oriented manner, independently, and with great care
• You hold a valid Class B driver’s license
• Willingness to travel and a confident, professional demeanor in an international customer and partner environment round out your profile

Our Benefits

• Remote work and flexible hours help you maintain a healthy work-life balance
• 30 days of vacation give you plenty of time to relax
• Modern workspaces and high-quality equipment support you in your daily work
• A wide range of development opportunities help you actively advance your career
• Healthcare, an on-site doctor, and fitness programs contribute to your well-being
• A subsidized retirement plan secures your future
• A cafeteria, free coffee, and discounted beverages ensure relaxing breaks
• JobRad and good public transportation connections make your daily commute easier
• Bonus payments and anniversary bonuses recognize your commitment and loyalty
• Company parties and attractive employee discounts strengthen team spirit and offer additional benefits

Benefits may vary depending on location and position.

Your Contact

If you have any questions about the application process, please contact Angelina Crescenzo
at [e-mail].