Field Service Engineer - Automation Solutions (f/m/d)

BlackBerry Inc.; Cottbus; On-site; EUR 50,000 - 70,000; Full time

Benefits offered by this job

ABB Retirement Benefits

Flexible working hours

Employee Stock Acquisition Plan (ESAP)

Learning & development opportunities

Job summary

ABB is seeking an on-site Field Service Engineer to perform service and project tasks in the Cottbus region. You will install, commission, maintain, upgrade, and backup systems at customer sites, and provide remote support as needed.

The role requires coordination of technical service projects, preparation of tools and spare parts, and delivery of tailored ABB solutions while ensuring safety and environmental standards. Fluent German and good English are essential, with travel to nearby regions.

Qualifications

• Completed degree or technician qualification in automation technology or a comparable discipline
• Good IT skills: Windows, hardware, network tech, cybersecurity
• Experience with at least one ABB automation platform is a strong advantage

Responsibilities

• Perform on-site service tasks (installation, commissioning, maintenance, upgrades) at customer premises or via remote access
• Conduct technical analysis, troubleshooting, and develop preventive recommendations
• Plan, coordinate, and execute technical service projects with schedule tracking and quality control
• Prepare materials, spare parts, and tools to ensure smooth service operations
• Provide technical consulting, build long-term customer relationships, and participate in on-call duty

Skills

Automation tech

Industrial service

IT & cybersecurity

Education

Bachelor's degree in automation

Tools

Procontrol P14

Melody

AC 800M

800xA

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This position reports to:Field Service Manager__The work model for the role is: onsite #LI-OnsiteKey responsibilitiesIn this position, you will carry out service and project tasks in accordance with clearly defined work instructions and in compliance with ABB standard processes, quality requirements, and safety guidelines. You will work closely with our customers as well as other ABB teams, acting as the on-site technical point of contact. Your solution-oriented approach and ability to prioritize effectively contribute significantly to high customer satisfaction.This position supports the Process Automation business unit, Division Energy Industries, in the Cottbus region. Your key contacts are customers in the power plant, water, open-pit mining, cement, chemical, and refinery industries, as well as internal service and project teams.This role is contributing to the Automation business unit, division Energy Industries in Cottbus. Main stakeholders are customers in the power plant, water, open-pit mining, cement, chemical, and refinery industries, as well as internal service and project teams.You will be mainly accountable for:Performing service assignments such as installation, commissioning, maintenance, expansions, upgrades, replacements, and backup & recovery – on-site at the customer's premises or via remote accessTechnical analysis and troubleshooting, including the development of preventive recommendations to avoid future faultsPlanning, coordination, and execution of technical service projects, including schedule tracking and quality controlPreparation of required materials, spare parts, and tools to ensure smooth service operationsTechnical consulting on suitable service solutions, taking into account ABB standards as well as safety and environmental regulationsBuilding and maintaining long-term customer relationships, identifying optimization potential, and developing tailored solutionsParticipation in on-call duty following structured onboarding and trainingYou will join a dedicated and supportive team characterized by mutual support, solid expertise, and a strong commitment to quality.Qualifications for the roleCompleted degree or technician qualification in automation technology or a comparable discipline (e.g., electrical engineering, computer science, or similar)Ideally, initial professional experience as a service, commissioning, or planning technician in an industrial environment – career starters are also very welcomeGood IT skills (Windows operating systems, hardware, network technology, and cybersecurity) are a prerequisiteInitial experience with programming languages and virtual machines is helpful for successfully performing the roleExperience with at least one ABB automation platform (Procontrol P14, Melody, AC 800M) or the ABB control system 800xA is a strong advantageSolid knowledge of MS Office applicationsWillingness to travel within the Cottbus, Berlin, Leipzig region (approx. two days per week, occasionally with overnight stays)Fluent German and good English skills, both written and spokenClass B driving licenseBenefitsABB Retirement BenefitsFlexible working hours ArrangementABB Employee Stock Acquisition Plan (ESAP)Learning & development opportunitiesABB Children's Holiday HomePlease note: in the case of equal suitability, people with severe disabilities and their equals are given preference.ABB AG+49 (0) 621 381 3500Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.Ready to make an impact?Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.