Field Service Engineer

BlackBerry Inc.; Ratingen; Vor Ort; EUR 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

ABB Retirement Benefits

ESAP – Employee Stock Acquisition Plan

Corporate Health Program

Bicycle Leasing

Zusammenfassung

ABB in Ratingen, Germany seeks a technically skilled service professional to support process control systems at customer sites. You will install, commission, and service equipment, offering on-site or remote assistance while ensuring quality and customer satisfaction.

The role involves traveling within the region, collaborating with ABB teams, and contributing to automation projects from start-up to commissioning.

Qualifikationen

• Completed qualification as a technician (staatlich geprüfter Techniker) or currently pursuing this qualification is required.
• Bachelor's degree in Electrical Engineering, Mechatronics, or Industrial Engineering preferable with sufficient electrical content.
• Several years of experience in automation technology, ideally with ABB control systems such as 800xA, AC800M, Freelance or Melody.
• Good IT knowledge of Windows OS, PC hardware, network technology, and cybersecurity.

Aufgaben

• Performing service tasks such as installation and commissioning of equipment at customer sites.
• Providing on-site or remote technical support for process control system malfunctions.
• Consulting with and advising customers on the best service solutions and maintaining relationships.
• Participating in automation projects from installation through programming and commissioning and troubleshooting equipment failures.

Kenntnisse

Automation experience

Strong communication

Analytical thinking

Willingness to travel

Ausbildung

Technician qualification (staatlich geprüfter Techniker)

Bachelor's degree in Electrical Engineering/Mechatronics/Industrial Engineering

Tools

ABB 800xA

AC800M

Freelance

Melody

Jobbeschreibung

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This position reports to:Team Manager Service Operations__The work model for the role is: onsite. #LI-OnsiteAfter successful completion of the probationary period, occasional home office may be granted on a case-by-case basis; this is an exception, not the standard practice, and on-site presence remains the expectation)Key responsibilitiesIn this role, you will support ABB's process control systems at customer sites, in accordance with ABB standard processes, quality standards and safety guidelines, acting as the technical point of contact while delivering quality and customer satisfaction.This role is contributing to the Automation Business Area in Ratingen. Main stakeholders are ABB customers and internal ABB teams.You will be mainly accountable for:Performing service tasks such as installation and commissioning of equipment, identifying technical problems and conducting analysis through remote or on-site activities (installation and commissioning, routine maintenance, extensions, replacements, etc.)Providing on-site or remote technical support in the event of process control system/automation malfunctions, and enhancing and modernizing existing systemsConsulting with and advising customers on the best service solutions, while building and maintaining strong customer relationshipsActively participating in automation projects from installation through programming and commissioning at the customer site, and troubleshooting equipment failures to prevent recurrenceQualifications for the roleCompleted qualification as a technician (staatlich geprüfter Techniker) or currently pursuing this qualification is required; a Bachelor's degree in Electrical Engineering, Mechatronics, or Industrial Engineering (with sufficient electrical engineering content) is preferredSeveral years of experience in automation technology, ideally with ABB control systems such as 800xA, AC800M, Freelance or MelodySound knowledge of and hands-on experience in servicing, maintaining, commissioning and repairingConfident and professional occurrence with strong communication skills, an analytical and connected way of thinking, and a strong motivation for continuous learningWillingness to travel around 30%, higher in the first year (valid driving license required) primarily to customers within the region; overnight stays are the exception, given the regional customer baseGood IT knowledge of Windows operating systems, PC hardware, network technology and cybersecurityFluency in German with good written and spoken EnglishBenefitsABB Retirement BenefitsABB Employee Stock Acquisition Plan (ESAP)Corporate Health ProgramBicycle LeasingPlease note: in the case of equal suitability, people with severe disabilities and their equals are given preference.ABB AG+49 (0) 621 381 3500Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.Ready to make an impact?Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.