Field Service Engineer

ABB; Ratingen; Vor Ort; EUR 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

ABB Retirement Benefits

ABB ESAP (Employee Stock Acquisition)

Corporate Health Program

Bicycle Leasing

Zusammenfassung

ABB in Ratingen is seeking a technically skilled specialist to support process control systems at customer sites, delivering high-quality service and building strong customer relationships. The role emphasizes on-site activities with occasional home office exceptions on a case-by-case basis.

You will work with ABB's Automation Business Area and collaborate with customers and internal teams to implement and optimize control systems, including installation, commissioning, maintenance, and

Qualifikationen

• Must have completed technician qualification or be in progress
• Bachelor’s degree in Electrical Engineering, Mechatronics, or Industrial Engineering preferred
• Experience in automation technology and ABB control systems is desirable
• Willingness to travel ~30% and possess a valid driving license
• German fluent with good English communication skills

Aufgaben

• Support ABB's process control systems at customer sites, following ABB standards
• Provide on-site or remote technical support for process control system malfunctions
• Consult with customers on best service solutions and maintain relationships
• Participate in automation projects from installation through commissioning and troubleshooting

Kenntnisse

Automation experience

ABB control systems

German language

English language

Ausbildung

Technician qualification (staatlich geprüfter Techniker)

Bachelor’s in Electrical Engineering / Mechatronics / Industrial Engineering

Tools

800xA/AC800M

Freelance/Melody

Windows OS

Networking/Cybersecurity

Jobbeschreibung

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Team Manager Service Operations

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The work model for the role is: onsite.

After successful completion of the probationary period, occasional home office may be granted on a case-by-case basis; this is an exception, not the standard practice, and on-site presence remains the expectation)

Key Responsibilities

In this role, you will support ABB's process control systems at customer sites, in accordance with ABB standard processes, quality standards and safety guidelines, acting as the technical point of contact while delivering quality and customer satisfaction.

This role is contributing to the Automation Business Area in Ratingen. Main stakeholders are ABB customers and internal ABB teams.

You will be mainly accountable for:

• Performing service tasks such as installation and commissioning of equipment, identifying technical problems and conducting analysis through remote or on-site activities (installation and commissioning, routine maintenance, extensions, replacements, etc.)
• Providing on-site or remote technical support in the event of process control system/automation malfunctions, and enhancing and modernizing existing systems
• Consulting with and advising customers on the best service solutions, while building and maintaining strong customer relationships
• Actively participating in automation projects from installation through programming and commissioning at the customer site, and troubleshooting equipment failures to prevent recurrence

Qualifications For The Role

• Completed qualification as a technician (staatlich geprüfter Techniker) or currently pursuing this qualification is required; a Bachelor's degree in Electrical Engineering, Mechatronics, or Industrial Engineering (with sufficient electrical engineering content) is preferred
• Several years of experience in automation technology, ideally with ABB control systems such as 800xA, AC800M, Freelance or Melody
• Sound knowledge of and hands-on experience in servicing, maintaining, commissioning and repairing
• Confident and professional occurrence with strong communication skills, an analytical and connected way of thinking, and a strong motivation for continuous learning
• Willingness to travel around 30%, higher in the first year (valid driving license required) primarily to customers within the region; overnight stays are the exception, given the regional customer base
• Good IT knowledge of Windows operating systems, PC hardware, network technology and cybersecurity
• Fluency in German with good written and spoken English

Benefits

• ABB Retirement Benefits
• ABB Employee Stock Acquisition Plan (ESAP)
• Corporate Health Program
• Bicycle Leasing

Please note: in the case of equal suitability, people with severe disabilities and their equals are given preference.

ABB AG

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