Field Access Manager – South Central

Jobtailor; Deutschland; Remote; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a senior Patient Access Lead to identify and resolve payer, prior authorization, step edits, copay assistance, and specialty pharmacy routing barriers across regions in Germany. You will partner with HCP offices to verify benefits, analyze payer data to spot access gaps, implement compliant process improvements, and deliver education to internal teams.

The role supports field operations, launch readiness, and cross-functional collaboration with Market Access, HUB vendors,

Qualifikationen

• Bachelor-level degree required in business, life sciences, healthcare administration, or related field.
• 10+ years in pharmaceutical field reimbursement, patient access services, HUB services, specialty pharmacy, or market access support roles
• Strong understanding of payer dynamics, reimbursement pathways, and prior authorization workflows

Aufgaben

• Lead proactive identification and resolution of patient access barriers across payer coverage, prior authorization, step edits, copay assistance, and specialty pharmacy routing
• Partner with HCP offices to support benefits verification and education regarding payer documentation requirements and patient support resources
• Analyze and interpret HUB, specialty pharmacy, and payer data to identify systemic access gaps and implement improvements
• Serve as a field access subject matter expert and provide approved access education to internal stakeholders
• Collaborate with Market Access, Patient Services, and HUB vendors to improve pull-through efficiency and resolve access friction points
• Support launch readiness and lifecycle management by identifying access barriers and executing field-based mitigation strategies
• Monitor access performance metrics and translate insights into action plans
• Manage high-priority case escalations involving complex reimbursement or payer issues
• Conduct regional payer landscape monitoring to identify policy changes or coverage shifts
• Deliver structured field insights to cross-functional partners to inform access strategy
• Maintain compliant, accurate documentation of case activity in CRM systems
• Act as a bridge between access strategy and field execution

Kenntnisse

Data analysis

Problem-solving

Communication

Relationship-building

CRM systems

Cross-functional collaboration

Access education

Process improvement

Ausbildung

Bachelor's degree in business, life sciences, healthcare administration, or related field

Tools

HUB Systems

Case Management Platforms

Specialty Pharmacy Data Feeds

Jobbeschreibung

Responsibilities

• Lead proactive identification and resolution of patient access barriers across payer coverage, prior authorization, step edits, copay assistance, and specialty pharmacy routing
• Partner with HCP offices to support benefits verification and education regarding payer documentation requirements and patient support resources
• Analyze and interpret HUB, specialty pharmacy, and payer data to identify systemic access gaps and implement compliance-approved process improvements or access education
• Serve as a field access subject matter expert and provide approved access education to internal stakeholders
• Collaborate with Market Access, Patient Services, and HUB vendors to improve pull-through efficiency and resolve recurring access friction points
• Support launch readiness and lifecycle management by identifying access barriers and executing field-based mitigation strategies
• Monitor access performance metrics, including time to fill, prior authorization approval rates, abandonment rates, and conversion rates, and translate insights into action plans
• Manage high-priority case escalations involving complex reimbursement or payer issues requiring cross-functional coordination
• Conduct regional payer landscape monitoring to identify policy changes or coverage shifts impacting patient access
• Deliver structured field insights to cross-functional partners to inform access strategy, HUB optimization, and patient support program enhancements
• Maintain compliant, accurate documentation of case activity, interventions, and outcomes in CRM systems
• Act as a bridge between access strategy and field execution

Requirements

• Bachelor degree in business, life sciences, healthcare administration, or related field
• 10+ years of experience in pharmaceutical field reimbursement, patient access services, HUB services, specialty pharmacy, or market access support roles
• Strong understanding of payer dynamics, reimbursement pathways, prior authorization workflows, and specialty pharmacy distribution models
• Experience working with HUB systems, case management platforms, and specialty pharmacy data feeds
• Demonstrated ability to resolve complex access and reimbursement cases in a field-based or customer-facing role
• Strong knowledge of pharmaceutical access data sources and processes, including claims, benefit verification, SP reporting, and payer policy tracking
• Excellent problem-solving skills
• Strong communication and relationship-building skills with HCP offices, field teams, and internal stakeholders
• Ability to operate in a fast-paced launch or high-growth commercial environment with multiple priorities
• Proficiency with CRM systems and Microsoft Office Suite
• Experience training or supporting field sales teams on access and reimbursement topics is preferred
• Advanced degree is preferred but not required
• Ideal candidate resides within the South Central territory and within a 100-mile radius of a major commercial airport

Core Competencies

Demonstrates expertise in patient access services, reimbursement pathways, and specialty pharmacy operations, with a strong ability to analyze data and implement process improvements. Proven track record in managing complex reimbursement cases and collaborating with healthcare providers to enhance patient support.

Highest-signal resume keywords

• Patient Access Services
• Reimbursement Pathways
• HUB Systems
• CRM Systems
• Payer Dynamics

Hard Skills

• Data Analysis
• Prior Authorization Workflows
• Benefit Verification
• Claims Processing
• Specialty Pharmacy Distribution
• Access Education
• Process Improvement
• Performance Metrics Monitoring
• Case Management
• Access Strategy Development

Soft Skills

• Problem-Solving
• Communication
• Relationship-Building
• Collaboration
• Adaptability

Industry Keywords

• Pharmaceutical Reimbursement
• Patient Support Programs
• Market Access
• Payer Policy Tracking
• Access Barriers

Tools & Technologies

• CRM Systems
• Microsoft Office Suite
• HUB Platforms
• Case Management Platforms
• Specialty Pharmacy Data Feeds