Field Access Manager – Gulf Coast

Jobtailor; Deutschland; Remote; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a Senior Field Access Leader to drive patient access strategies across payer coverage, prior authorization, and specialty pharmacy workflows. You will partner with HCP offices and HUB vendors to remove barriers and ensure compliant processes across the launch and lifecycle of therapies.

The role requires in-depth knowledge of reimbursement pathways, extensive experience with HUB systems, and strong cross-functional collaboration in a fast-paced environment.

Qualifikationen

• Bachelor degree in business, life sciences, healthcare administration, or related field.

Aufgaben

• Lead proactive identification and resolution of patient access barriers across payer coverage, prior authorization, step edits, copay assistance, and specialty pharmacy routing
• Partner with HCP offices to support benefits verification and education regarding payer documentation requirements and available patient support resources
• Analyze and interpret HUB, specialty pharmacy, and payer data to identify systemic access gaps and implement compliance-approved process improvements or access education
• Serve as a field access subject matter expert, providing approved access education to internal stakeholders consistent with compliance-approved materials
• Collaborate with Market Access, Patient Services, and HUB vendors to improve pull-through efficiency and resolve recurring access friction points
• Support launch readiness and lifecycle management by identifying access barriers early and executing field-based mitigation strategies
• Monitor key access performance metrics, including time to fill, PA approval rates, abandonment rates, and conversion rates, and translate insights into action plans
• Manage high-priority case escalations involving complex reimbursement or payer issues requiring cross-functional coordination
• Conduct regional payer landscape monitoring and identify policy changes or coverage shifts impacting patient access
• Deliver structured field insights to cross-functional partners to inform access strategy, HUB optimization, and patient support program enhancements
• Maintain compliant, accurate documentation of case activity, interventions, and outcomes in CRM systems
• Act as a bridge between strategy and execution, ensuring access strategies are working in the field
• Travel throughout the assigned territory to engage with healthcare providers, patient support stakeholders, specialty pharmacies, and other access-related partners

Kenntnisse

Pharma Reimbursement

Payer Dynamics

HUB Systems

Benefit Verification

Market Access

Ausbildung

Bachelor's degree

Tools

CRM Systems

Tableau

Power BI

MS Office

Jobbeschreibung

• Lead proactive identification and resolution of patient access barriers across payer coverage, prior authorization, step edits, copay assistance, and specialty pharmacy routing
• Partner with HCP offices to support benefits verification and education regarding payer documentation requirements and available patient support resources
• Analyze and interpret HUB, specialty pharmacy, and payer data to identify systemic access gaps and implement compliance-approved process improvements or access education
• Serve as a field access subject matter expert, providing approved access education to internal stakeholders consistent with compliance-approved materials
• Collaborate with Market Access, Patient Services, and HUB vendors to improve pull-through efficiency and resolve recurring access friction points
• Support launch readiness and lifecycle management by identifying access barriers early and executing field-based mitigation strategies
• Monitor key access performance metrics, including time to fill, PA approval rates, abandonment rates, and conversion rates, and translate insights into action plans
• Manage high-priority case escalations involving complex reimbursement or payer issues requiring cross-functional coordination
• Conduct regional payer landscape monitoring and identify policy changes or coverage shifts impacting patient access
• Deliver structured field insights to cross-functional partners to inform access strategy, HUB optimization, and patient support program enhancements
• Maintain compliant, accurate documentation of case activity, interventions, and outcomes in CRM systems
• Act as a bridge between strategy and execution, ensuring access strategies are working in the field
• Travel throughout the assigned territory to engage with healthcare providers, patient support stakeholders, specialty pharmacies, and other access-related partners

Requirements

• Bachelor degree in business, life sciences, healthcare administration, or related field
• 10+ years of experience in pharmaceutical field reimbursement, patient access services, HUB services, specialty pharmacy, or market access support roles
• Strong understanding of payer dynamics, reimbursement pathways, prior authorization workflows, and specialty pharmacy distribution models
• Experience working with HUB systems, case management platforms, and specialty pharmacy data feeds
• Demonstrated ability to resolve complex access and reimbursement cases in a field-based or customer-facing role
• Strong knowledge of pharmaceutical access data sources and processes, including claims, benefit verification, SP reporting, and payer policy tracking
• Excellent problem-solving skills with the ability to simplify complex reimbursement scenarios into clear, actionable steps
• Strong communication and relationship-building skills with HCP offices, field teams, and internal stakeholders
• Ability to operate in a fast-paced launch or high-growth commercial environment with multiple priorities
• Proficiency with CRM systems and Microsoft Office Suite
• Familiarity with BI tools such as Tableau and Power BI is a plus
• Experience training or supporting field sales teams on access and reimbursement topics is preferred

Core Competencies

Demonstrates expertise in patient access services, reimbursement pathways, and specialty pharmacy operations, with a strong focus on problem-solving and relationship management. Proficient in analyzing access data and implementing strategic improvements to enhance patient support and operational efficiency.

Highest-signal resume keywords

• Patient Access Services
• Reimbursement Pathways
• HUB Systems Experience
• Payer Dynamics Knowledge
• CRM Systems Proficiency

Hard Skills

• Pharmaceutical Field Reimbursement
• Prior Authorization Workflows
• Benefit Verification
• Claims Processing
• Access Data Analysis

Soft Skills

• Problem-Solving
• Communication
• Relationship Building
• Collaboration
• Adaptability

Industry Keywords

• Patient Support Programs
• Specialty Pharmacy
• Market Access
• Healthcare Administration
• Field-Based Coordination

Tools & Technologies

• Microsoft Office Suite
• CRM Systems
• Tableau
• Power BI