Field Access Manager – Great Lakes

Jobtailor; Deutschland; Remote; EUR 90.000 - 120.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a senior field-access leader in Germany to identify and resolve patient access barriers across payer coverage and authorization workflows. You will educate HCP offices, analyze HUB and payer data, and drive cross-functional improvements to enhance patient support programs.

Leading with expertise in reimbursement pathways, you will collaborate with Market Access, HUB vendors, and patient services to optimize access strategies and field execution during launches and lifecycle

Qualifikationen

• Bachelor degree in business, life sciences, healthcare administration, or related field.
• 10+ years of experience in pharmaceutical field reimbursement, patient access services, HUB services, or market access support roles.
• Strong understanding of payer dynamics, reimbursement pathways, and prior authorization workflows.
• Experience working with HUB systems, case management platforms, and specialty data feeds.
• Demonstrated ability to resolve complex access and reimbursement cases in field-based or customer-facing roles.
• Strong knowledge of pharmaceutical access data sources and processes, including claims, benefit verification, SP reporting, and payer policy tracking.
• Proficiency with CRM systems and Microsoft Office Suite.
• Ability to operate in a fast-paced launch or high-growth commercial environment with multiple priorities.

Aufgaben

• Lead proactive identification and resolution of patient access barriers across payer coverage, prior authorization, step edits, copay, and routing.
• Partner with HCP offices to support benefits verification and educate on payer documentation requirements.
• Analyze HUB, specialty pharmacy, and payer data to identify access gaps and implement improvements.
• Serve as field access SME and provide approved access education to stakeholders.
• Collaborate with Market Access, Patient Services, and HUB vendors to improve pull-through and reduce friction.
• Support launch readiness and lifecycle management by identifying access barriers early.
• Monitor access performance metrics and translate insights into action plans.
• Manage high-priority case escalations involving complex reimbursement or payer issues.
• Conduct regional payer landscape monitoring for policy changes.
• Deliver field insights to cross-functional partners to inform access strategy and patient support program enhancements.
• Maintain compliant, accurate documentation of case activity in CRM systems.
• Bridge access strategy and field execution to ensure access strategies work in the field.

Kenntnisse

Patient access services

Reimbursement pathways

Payer dynamics

CRM systems

HUB services

Ausbildung

Bachelor degree in healthcare administration

Tools

HUB systems

Case management platforms

Microsoft Office Suite

Jobbeschreibung

• Lead proactive identification and resolution of patient access barriers across payer coverage, prior authorization, step edits, copay assistance, and specialty pharmacy routing
• Partner with HCP offices to support benefits verification and educate on payer documentation requirements and available patient support resources
• Analyze and interpret HUB, specialty pharmacy, and payer data to identify systemic access gaps and implement compliance-approved process improvements or access education
• Serve as a field access subject matter expert, providing approved access education to internal stakeholders
• Collaborate with Market Access, Patient Services, and HUB vendors to improve pull-through efficiency and resolve recurring access friction points
• Support launch readiness and lifecycle management by identifying access barriers early and executing field-based mitigation strategies
• Monitor access performance metrics and translate insights into action plans
• Manage high-priority case escalations involving complex reimbursement or payer issues
• Conduct regional payer landscape monitoring and identify policy changes or coverage shifts impacting patient access
• Deliver structured field insights to cross-functional partners to inform access strategy, HUB optimization, and patient support program enhancements
• Maintain compliant, accurate documentation of case activity, interventions, and outcomes in CRM systems
• Bridge access strategy and field execution to ensure access strategies work in the field

Requirements

• Bachelor degree in business, life sciences, healthcare administration, or related field (advanced degree preferred but not required)
• 10+ years of experience in pharmaceutical field reimbursement, patient access services, HUB services, specialty pharmacy, or market access support roles
• Strong understanding of payer dynamics, reimbursement pathways, prior authorization workflows, and specialty pharmacy distribution models
• Experience working with HUB systems, case management platforms, and specialty pharmacy data feeds
• Demonstrated ability to resolve complex access and reimbursement cases in a field-based or customer-facing role
• Strong knowledge of pharmaceutical access data sources and processes, including claims, benefit verification, SP reporting, and payer policy tracking
• Proficiency with CRM systems and Microsoft Office Suite
• Ability to operate in a fast-paced launch or high-growth commercial environment with multiple priorities

Core Competencies

Demonstrates expertise in patient access services, reimbursement pathways, and specialty pharmacy operations, with a strong ability to analyze data and implement process improvements. Proven track record in managing complex reimbursement cases and collaborating with cross-functional teams to enhance patient support programs.

Highest-signal resume keywords

• Patient Access Services
• Pharmaceutical Field Reimbursement
• HUB Services
• Payer Dynamics
• CRM Systems

Hard Skills

• Reimbursement Pathways
• Prior Authorization Workflows
• Specialty Pharmacy Distribution Models
• Access Data Analysis
• Benefit Verification
• Claims Processing
• SP Reporting
• Payer Policy Tracking

Soft Skills

• Problem Solving
• Collaboration
• Communication
• Adaptability

Industry Keywords

• Patient Access Barriers
• Market Access
• Payer Coverage
• Access Strategy
• Field Execution

Tools & Technologies

• HUB Systems
• Case Management Platforms
• Microsoft Office Suite