Field Access Manager, Rocky Mountain

Jobtailor; Deutschland; Remote; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a senior field access expert to identify and resolve patient access barriers across payer coverage, prior authorization, and specialty routing. You will work with HCP offices to verify benefits and educate on payer documentation requirements.

Analyze HUB, specialty data and payer feeds to close access gaps, while collaborating with Market Access and HUB vendors. Travel to engage providers and drive access improvements.

Qualifikationen

• Bachelor degree in business, life sciences, healthcare administration or related field.
• 10+ years in pharmaceutical field reimbursement, patient access services or market access roles.
• Strong understanding of payer dynamics, reimbursement pathways and prior authorization workflows.
• Experience with HUB systems, case management platforms and specialty data feeds.
• Proven ability to resolve complex access and reimbursement cases in field/customer-facing roles.
• Excellent problem-solving, communication and relationship-building skills.

Aufgaben

• Lead proactive identification and resolution of patient access barriers across payer coverage, prior authorization, step edits, copay and specialty routing.
• Partner with HCP offices to support benefits verification and education on payer documentation requirements.
• Analyze HUB, specialty pharmacy and payer data to identify access gaps and implement compliant process improvements.
• Serve as a field access expert, delivering approved access education to internal stakeholders.
• Collaborate with Market Access, Patient Services and HUB vendors to improve pull-through and resolve friction points.
• Support launch readiness and lifecycle management by identifying access barriers early and executing field strategies.
• Monitor access performance metrics and translate insights into action plans.
• Manage high-priority case escalations requiring cross-functional coordination.

Kenntnisse

Patient Access

Payer Dynamics

HUB Systems Experience

CRM Systems Proficiency

Data Analysis

Cross-functional Collaboration

Ausbildung

Bachelor's degree in business, life sciences, healthcare administration

Tools

CRM Systems

Tableau

Power BI

Jobbeschreibung

• Lead proactive identification and resolution of patient access barriers across payer coverage, prior authorization, step edits, copay assistance, and specialty pharmacy routing
• Partner with HCP offices to support benefits verification and education regarding payer documentation requirements and available patient support resources
• Analyze and interpret HUB, specialty pharmacy, and payer data to identify systemic access gaps and implement compliance-approved process improvements or access education
• Serve as a field access subject matter expert, providing approved access education to internal stakeholders consistent with compliance-approved materials
• Collaborate with Market Access, Patient Services, and HUB vendors to improve pull-through efficiency and resolve recurring access friction points
• Support launch readiness and lifecycle management by identifying access barriers early and executing field-based mitigation strategies
• Monitor key access performance metrics and translate insights into action plans
• Manage high-priority case escalations involving complex reimbursement or payer issues requiring cross-functional coordination
• Conduct payer landscape monitoring at the regional level, identifying policy changes or coverage shifts impacting patient access
• Deliver structured field insights to cross-functional partners to inform access strategy, HUB optimization, and patient support program enhancements
• Maintain compliant, accurate documentation of case activity, interventions, and outcomes in CRM systems
• Act as a bridge between strategy and execution, ensuring access strategies are working in the field
• Travel throughout the assigned Rocky Mountain territory to engage with healthcare providers, patient support stakeholders, specialty pharmacies, and other access-related partners

Requirements

• Bachelor degree in business, life sciences, healthcare administration, or related field (advanced degree preferred but not required)
• 10+ years of experience in pharmaceutical field reimbursement, patient access services, HUB services, specialty pharmacy, or market access support roles
• Strong understanding of payer dynamics, reimbursement pathways, prior authorization workflows, and specialty pharmacy distribution models
• Experience working with HUB systems, case management platforms, and specialty pharmacy data feeds
• Demonstrated ability to resolve complex access and reimbursement cases in a field-based or customer-facing role
• Strong knowledge of pharmaceutical access data sources and processes, including claims, benefit verification, SP reporting, and payer policy tracking
• Excellent problem-solving skills with the ability to simplify complex reimbursement scenarios into clear, actionable steps
• Strong communication and relationship-building skills with HCP offices, field teams, and internal stakeholders
• Ability to operate in a fast-paced launch or high-growth commercial environment with multiple priorities
• Proficiency with CRM systems and Microsoft Office Suite; familiarity with BI tools such as Tableau and Power BI is a plus
• Experience training or supporting field sales teams on access and reimbursement topics is preferred

Core Competencies

Demonstrates expertise in patient access services, reimbursement pathways, and specialty pharmacy operations, with a strong ability to analyze data and implement process improvements. Proven track record in managing complex reimbursement cases and collaborating with healthcare providers and internal stakeholders to enhance patient support strategies.

Highest-signal resume keywords

• Patient Access Services
• Reimbursement Pathways
• HUB Systems Experience
• Payer Dynamics Knowledge
• CRM Systems Proficiency

Hard Skills

• Pharmaceutical Field Reimbursement
• Prior Authorization Workflows
• Benefit Verification
• Claims Processing
• Access Data Analysis

Soft Skills

• Problem-Solving
• Communication
• Relationship-Building
• Collaboration
• Adaptability

Industry Keywords

• Patient Support Resources
• Specialty Pharmacy Routing
• Market Access
• Access Performance Metrics
• Field Insights

Tools & Technologies

• Microsoft Office Suite
• CRM Systems
• Tableau
• Power BI