Field Access Manager – Mid-South

Jobtailor; Deutschland; Remote; EUR 90.000 - 120.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a Senior Patient Access Manager to lead proactive resolution of payer coverage barriers, prior authorizations, and specialty pharmacy routing in Germany. You will work with HUB vendors and HCP offices to optimize benefits verification and educate on payer documentation.

This role requires deep knowledge of payer dynamics, reimbursement pathways, and data-driven process improvements. You will translate regional insights into action plans, monitor access metrics, and support

Qualifikationen

• Bachelor degree in business, life sciences, healthcare administration, or related field.
• Experience in pharmaceutical field reimbursement or patient access services.
• Strong knowledge of payer dynamics and prior authorization workflows.

Aufgaben

• Lead proactive identification and resolution of patient access barriers across payer coverage, prior authorization, step edits, copay assistance, and specialty pharmacy routing.
• Partner with HCP offices to support benefits verification and education regarding payer documentation requirements and available patient support resources.
• Analyze HUB, specialty pharmacy, and payer data to identify systemic access gaps and implement process improvements.
• Serve as a field access SME, providing approved access education to internal stakeholders.
• Collaborate with Market Access, Patient Services, and HUB vendors to improve pull-through efficiency and resolve access friction points.
• Support launch readiness and lifecycle management by identifying access barriers early and executing field-based mitigation strategies.
• Monitor key access performance metrics and translate insights into action plans.
• Manage high-priority case escalations involving complex reimbursement or payer issues requiring cross-functional coordination.
• Conduct regional payer landscape monitoring, identifying policy changes or coverage shifts impacting patient access.
• Deliver structured field insights to cross-functional partners to inform access strategy and patient support program enhancements.
• Maintain compliant, accurate documentation of case activity, interventions, and outcomes in CRM systems.
• Act as a bridge between strategy and execution, ensuring access strategies are working in the field.

Kenntnisse

Patient Access Services

Pharmaceutical Field Reimbursement

HUB Services

Payer Dynamics

CRM Systems

Access Data Analysis

Benefit Verification

SP Reporting

Payer Policy Tracking

Ausbildung

Bachelor's degree in business, life sciences, healthcare administration, or related field

Advanced degree preferred

Tools

CRM Systems

Microsoft Office Suite

Tableau

Power BI

Jobbeschreibung

• Lead proactive identification and resolution of patient access barriers across payer coverage, prior authorization, step edits, copay assistance, and specialty pharmacy routing


• Partner with HCP offices to support benefits verification and education regarding payer documentation requirements and available patient support resources


• Analyze and interpret HUB, specialty pharmacy, and payer data to identify systemic access gaps and implement compliance-approved process improvements or access education


• Serve as a field access subject matter expert, providing approved access education to internal stakeholders consistent with compliance-approved materials


• Collaborate with Market Access, Patient Services, and HUB vendors to improve pull-through efficiency and resolve recurring access friction points


• Support launch readiness and lifecycle management by identifying access barriers early and executing field-based mitigation strategies


• Monitor key access performance metrics and translate insights into action plans


• Manage high-priority case escalations involving complex reimbursement or payer issues requiring cross-functional coordination


• Conduct regional payer landscape monitoring, identifying policy changes or coverage shifts impacting patient access


• Deliver structured field insights to cross-functional partners to inform access strategy, HUB optimization, and patient support program enhancements


• Maintain compliant, accurate documentation of case activity, interventions, and outcomes in CRM systems


• Act as a bridge between strategy and execution, ensuring access strategies are working in the field

Requirements

• Bachelor degree in business, life sciences, healthcare administration, or related field (advanced degree preferred but not required)


• 10+ years of experience in pharmaceutical field reimbursement, patient access services, HUB services, specialty pharmacy, or market access support roles


• Strong understanding of payer dynamics, reimbursement pathways, prior authorization workflows, and specialty pharmacy distribution models


• Experience working with HUB systems, case management platforms, and specialty pharmacy data feeds


• Demonstrated ability to resolve complex access and reimbursement cases in a field-based or customer-facing role


• Strong knowledge of pharmaceutical access data sources and processes, including claims, benefit verification, SP reporting, and payer policy tracking


• Proficiency with CRM systems and Microsoft Office Suite


• Ability to operate in a fast-paced launch or high-growth commercial environment with multiple priorities


• Familiarity with BI tools such as Tableau or Power BI is a plus


• Experience training or supporting field sales teams on access and reimbursement topics is preferred

Core Competencies

Demonstrates expertise in patient access services, reimbursement pathways, and specialty pharmacy operations, with a strong ability to analyze data and implement process improvements. Proven track record in managing complex reimbursement cases and collaborating with cross-functional teams to enhance patient support strategies.

Highest-signal resume keywords

• Patient Access Services


• Pharmaceutical Field Reimbursement


• HUB Services


• Payer Dynamics


• CRM Systems

Hard Skills

• Reimbursement Pathways


• Prior Authorization Workflows


• Specialty Pharmacy Distribution Models


• Access Data Analysis


• Benefit Verification


• SP Reporting


• Payer Policy Tracking

Soft Skills

• Problem Solving


• Collaboration


• Communication

Industry Keywords

• Patient Support Resources


• Market Access


• HCP Engagement


• Access Performance Metrics


• Case Management Platforms

Tools & Technologies

• CRM Systems


• Microsoft Office Suite


• Tableau


• Power BI