Field Access Manager – Mid Central

Jobtailor; Deutschland; Remote; EUR 120.000 - 160.000; Vollzeit

Zusammenfassung

Jobtailor in Germany seeks a senior Field Access Expert to lead proactive identification and resolution of patient access barriers across payer coverage, prior authorization, step edits, copay assistance, and specialty pharmacy routing.

You will collaborate with Market Access, Patient Services, and HUB vendors to optimize pull-through, monitor access metrics, and guide cross-functional teams with compliant, data-driven insights throughout launch readiness and lifecycle management.

Qualifikationen

• Bachelor degree in business, life sciences, healthcare administration, or related field; advanced degree preferred but not required
• 10+ years of experience in pharmaceutical field reimbursement, patient access services, HUB services, specialty pharmacy, or market access support roles
• Strong understanding of payer dynamics, reimbursement pathways, prior authorization workflows, and specialty pharmacy distribution models
• Experience working with HUB systems, case management platforms, and specialty pharmacy data feeds
• Demonstrated ability to resolve complex access and reimbursement cases in a field-based or customer-facing role
• Strong knowledge of pharmaceutical access data sources and processes (claims, benefit verification, SP reporting, payer policy tracking)
• Excellent problem-solving skills with the ability to simplify complex reimbursement scenarios into clear, actionable steps
• Strong communication and relationship-building skills with HCP offices, field teams, and internal stakeholders

Aufgaben

• Lead proactive identification and resolution of patient access barriers across payer coverage, prior authorization, step edits, copay assistance, and specialty pharmacy routing
• Partner with HCP offices to support benefits verification and education regarding payer documentation requirements and patient support resources
• Analyze and interpret HUB, specialty pharmacy, and payer data to identify systemic access gaps and implement compliance-approved process improvements or access education
• Serve as a field access subject matter expert, providing approved access education to internal stakeholders
• Collaborate with Market Access, Patient Services, and HUB vendors to improve pull-through efficiency and resolve recurring access friction points
• Support launch readiness and lifecycle management by identifying access barriers and executing field-based mitigation strategies
• Monitor access performance metrics including time to fill, PA approval rates, abandonment rates, and conversion rates
• Manage high-priority case escalations involving complex reimbursement or payer issues
• Conduct regional payer landscape monitoring and identify policy changes or coverage shifts
• Deliver structured field insights to cross-functional partners to inform access strategy, HUB optimization, and patient support program enhancements
• Maintain compliant, accurate documentation of case activity, interventions, and outcomes in CRM systems
• Bridge access strategy and field execution to ensure strategies are implemented effectively

Kenntnisse

Problem-Solving

Communication

Relationship-Building

Adaptability

Ausbildung

Bachelor degree in business, life sciences, healthcare administration, or related field

Tools

Microsoft Office Suite

CRM Systems

Tableau

Power BI

Jobbeschreibung

• Lead proactive identification and resolution of patient access barriers across payer coverage, prior authorization, step edits, copay assistance, and specialty pharmacy routing
• Partner with HCP offices to support benefits verification and education regarding payer documentation requirements and patient support resources
• Analyze and interpret HUB, specialty pharmacy, and payer data to identify systemic access gaps and implement compliance-approved process improvements or access education
• Serve as a field access subject matter expert, providing approved access education to internal stakeholders
• Collaborate with Market Access, Patient Services, and HUB vendors to improve pull-through efficiency and resolve recurring access friction points
• Support launch readiness and lifecycle management by identifying access barriers and executing field-based mitigation strategies
• Monitor access performance metrics including time to fill, PA approval rates, abandonment rates, and conversion rates
• Manage high-priority case escalations involving complex reimbursement or payer issues
• Conduct regional payer landscape monitoring and identify policy changes or coverage shifts
• Deliver structured field insights to cross-functional partners to inform access strategy, HUB optimization, and patient support program enhancements
• Maintain compliant, accurate documentation of case activity, interventions, and outcomes in CRM systems
• Bridge access strategy and field execution to ensure strategies are implemented effectively

Requirements

• Bachelor degree in business, life sciences, healthcare administration, or related field (advanced degree preferred but not required)
• 10+ years of experience in pharmaceutical field reimbursement, patient access services, HUB services, specialty pharmacy, or market access support roles
• Strong understanding of payer dynamics, reimbursement pathways, prior authorization workflows, and specialty pharmacy distribution models
• Experience working with HUB systems, case management platforms, and specialty pharmacy data feeds
• Demonstrated ability to resolve complex access and reimbursement cases in a field-based or customer-facing role
• Strong knowledge of pharmaceutical access data sources and processes (claims, benefit verification, SP reporting, payer policy tracking)
• Excellent problem-solving skills with the ability to simplify complex reimbursement scenarios into clear, actionable steps
• Strong communication and relationship-building skills with HCP offices, field teams, and internal stakeholders
• Ability to operate in a fast-paced launch or high-growth commercial environment with multiple priorities
• Proficiency with CRM systems and Microsoft Office Suite
• Familiarity with BI tools such as Tableau and Power BI is a plus
• Experience training or supporting field sales teams on access and reimbursement topics is preferred

Core Competencies

Demonstrates expertise in patient access services, reimbursement pathways, and specialty pharmacy operations, with a strong focus on problem-solving and relationship management. Proficient in analyzing access data and implementing strategies to enhance patient support and operational efficiency.

Highest-signal resume keywords

• Patient Access Services
• Reimbursement Pathways
• Prior Authorization Workflows
• HUB Systems Experience
• CRM Systems Proficiency

ATS Optimization Keywords

Hard Skills

• Pharmaceutical Field Reimbursement
• Access Data Analysis
• Benefit Verification
• Specialty Pharmacy Distribution
• Complex Case Resolution
• Access Performance Metrics Monitoring
• Policy Change Identification
• Documentation Management

Soft Skills

• Problem-Solving
• Communication
• Relationship-Building
• Adaptability

Industry Keywords

• Market Access
• Patient Support Programs
• HCP Engagement
• Field Execution
• Access Strategy

Tools & Technologies

• Microsoft Office Suite
• CRM Systems
• Tableau
• Power BI