Facilities Coordinator (m/w/d)

JLL; Stuttgart; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

JLL in Stuttgart is seeking a Facilities Coordinator to act as the primary contact for employees and visitors, manage day-to-day facility operations, deliver reception services, and coordinate in-office events.

The role supports governance of security, health & safety, vendor coordination, and KPI reporting while maintaining strong stakeholder relations to ensure smooth office operations.

Qualifikationen

• Experience: Minimum 2 years in Facilities Management or Hospitality (supervisory experience preferred).
• Flexibility for occasional travel.

Aufgaben

• Facilities Management: act as main contact for queries, maintenance, repairs and vendor coordination.
• Office Services & Event Support: manage daily office standards, catering, stock, and in-office events.
• Reception Services: manage reception during business hours and access control.
• Communication & Reporting: update stakeholders via Slack and email; track KPIs and space management.
• Workplace Health & Safety: comply with H&S regulations and organize local training.

Kenntnisse

Customer service

Organizational skills

Multi-tasking

Communication skills

Problem-solving

Jobbeschreibung

Reporting to the DACH Lead, the Facilities Coordinator serves as a primary contact for Salesforce employees and visitors. This role manages day-to-day facility operations, delivers reception services, coordinates events, and maintains strong administrative and stakeholder relations to ensure seamless office operations.

Facilities Management

• Act as main point of contact for facility queries, maintenance checks, repairs, and vendor coordination.
• Manage janitorial services, vendor KPI scoring, and handyman schedules, ensuring full compliance with security protocols.
• Coordinate local rollouts of global workplace initiatives (e.g., seating strategies, culture gallery) alongside building management and WPS leadership.

Office Services & Event Support

• Maintain daily office standards, snack and refreshment programs, stock levels, and catering delivery.
• Conduct monthly new hire tours covering office setup, basic Health & Safety (H&S), and security.
• Manage room bookings, catering, AV troubleshooting, and operational execution for in-office events.

Reception Services

• Man reception during business hours, providing a professional, welcoming environment for all guests.
• Handle access control badges, incoming calls, local vendor recommendations, and parking/transport arrangements in accordance with corporate policies.

Communication & Reporting

• Lead local stakeholder and community updates via Slack and email regarding office news, maintenance, and IT updates.
• Act as Stuttgart representative for German WPS meetings, tracking KPIs, project updates, and space management.
• Participate in cross-regional working groups and customer satisfaction initiatives.

Workplace Health & Safety

• Ensure strict adherence to German H&S regulations, documentation, and emergency protocols.
• Assist in organizing local First Aid training and complete all required compliance modules.

Qualifications & Skills

• Experience: Minimum 2 years in Facilities Management or Hospitality (supervisory experience preferred).
• Skills: Strong customer service focus, excellent organizational and multi-tasking capabilities, proactive problem-solving, and effective communication skills in a fast-paced environment.
• Requirements: Flexibility for occasional travel.