Event sales manager in hospitality

Grand Hyatt Berlin; Berlin; On-site; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Staff meals and employee benefits

Discounts at Hyatt properties (global)

Career development opportunities

Wellbeing and fitness programs

Job summary

Grand Hyatt Berlin is seeking an experienced Event Sales Manager (m/f/d) to lead inquiries, craft tailored proposals, and drive revenue for corporate, MICE, and luxury segments. You will negotiate contracts, price strategies, and coordinate with operations to deliver exceptional events.

You will work closely with revenue management, maintain strong client relationships, and actively upsell services while upholding Hyatt's standards of service and hospitality excellence.

Qualifications

• Several years of professional experience in Event Sales, Convention Sales, Group Sales, or similar
• Ability to advise clients professionally and build long-term relationships
• Confident negotiations with focus on results
• Excellent communication skills and professional demeanor
• Independent, structured work style managing multiple projects
• Understanding of pricing, revenue optimization, and business relationships
• High level of organizational initiative
• Natural host with empathy and client focus
• Fluent German and English (spoken and written)
• Experience with hotel/event management systems (MS Office familiarity)
• Nice to have upscale/luxury hospitality experience

Responsibilities

• Accept, qualify, and manage event and group inquiries
• Develop tailored offers and event concepts for national and international clients
• Follow up on offers to maximize conversion rate
• Conduct pricing, contract, and sales discussions
• Build and maintain long-term client relationships in corporate, MICE and luxury segments
• Advise clients from inquiry through contract signing
• Engage with clients to win business
• Conduct property tours and client appointments
• Collaborate with Revenue Management on pricing strategies
• Sell event spaces, room allocations, and additional services
• Identify up-selling and cross-selling opportunities
• Coordinate confirmed events and hand them over to operations
• Collaborate with Event Planning, Operations, kitchen, banquets and other departments
• Manage discerning clientele in corporate, MICE, and luxury segments

Skills

Event Sales experience

Negotiation skills

Client relationships

German language

English language

Pricing knowledge

Revenue optimization

Organizational skills

Hospitality awareness

Tools

MS Office

Hotel management systems

Job description

Описание:

Become part of our great team and delight our guests and colleagues as an Event Sales Manager (m/f/d). The Great Place to Work Institute has recognized Hyatt hotels in Germany several times as one of the "Best Employers." The benefits we offer are as diverse as our team. Look forward to an environment where team spirit is lived and where you and your needs matter.

Задачи:

• Accept, qualify, and manage event and group inquiries
• Develop tailored offers and event concepts for national and international clients
• Actively follow up on offers and options to maximize the conversion rate
• Conduct pricing, contract, and sales discussions
• Build and maintain long-term client relationships in the event and group segments
• Advise our clients from the initial inquiry through to successful contract signing
• Skillfully engage with and persuasively win over our discerning clientele
• Conduct property tours, site inspections, and client appointments
• Work closely with Revenue Management to develop profitable pricing strategies
• Actively sell event spaces, room allocations, and additional services and offerings
• Identify up‑selling and cross‑selling opportunities to increase revenue
• Coordinate confirmed events and hand them over professionally to the operations teams
• Collaborate with Event Planning, Operations, the kitchen, banquets, and other departments
• Manage a discerning clientele in the corporate, MICE, and luxury segments

Требования:

• You have several years of professional experience in Event Sales, Convention Sales, Group Sales, or a comparable area
• You know how to advise clients professionally and build long‑term relationships
• You conduct negotiations confidently, assuredly, and with a clear focus on results
• You have excellent communication skills and a professional demeanor
• You work independently and in a structured manner, and keep track of several projects running in parallel
• You have a good understanding of pricing, revenue optimization, and business relationships
• You have a high level of organizational skills and initiative
• You are a natural host with heart, passion, and empathy
• You have very good spoken and written German and English skills
• Confident use of MS Office and common hotel and event management systems is second nature to you
• Будет плюсом: Ideally, you have already gained experience in upscale or luxury hospitality

Условия:

• A permanent employment contract — because we want you to stay
• Regular development conversations, training opportunities, and opportunities for further education and exchange
• Occupational pension plan with HOGAplus Rente
• Contribution toward capital‑forming benefits
• Discover Hyatt hotels around the globe free of charge after three months of employment (12 nights annually; you only pay the taxes)
• 30 days of vacation and 15 euros gross vacation pay per day
• The opportunity to take time off in the form of a sabbatical
• The opportunity to earn additional vacation days through our internal recognition program
• Fair working hours recorded by a system — no overtime is lost
• Fresh meals for employees and one free soft drink every day in the modern employee restaurant "Berlin"
• Free uniform and cleaning
• Team and employee events
• Discounts in our restaurants and bars — dine like our guests
• Rewards for referring employees (Hy‑Recruiter Program)
• Wellhub membership with access to more than 2,000 fitness offerings
• Earn special payments from the upsells you sell
• Collect points for every guest registration with World of Hyatt and redeem them for a non‑cash prize
• Take part in Social Days — the opportunity to volunteer at a social institution or similar once a year while being paid
• Some benefits depend on length of employment