European Implementation Specialist DACH Region

Nova Biomedical Corporation; Mörfelden-Walldorf; Remote; EUR 70,000 - 110,000; Full time

Job summary

Nova Biomedical is seeking an European Implementation Specialist for the DACH region to manage all product implementation projects from initiation to completion. You will coordinate cross-functional teams, monitor timelines, and ensure successful deployments of POC and connectivity solutions across hospitals and labs.

Travel up to 15% within Europe is required, and you will partner with Clinical, IT, and commercial teams to deliver training, documentation, and post-implementation support while

Qualifications

• Project management experience is essential.
• Excellent communication and interpersonal skills.
• High level of competency in Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook).
• Ability to travel for extended periods of time based on projects requirements.
• Strong organizational skills and ability to multitask a high number of projects.
• Strong collaboration with stakeholders throughout the process is required.
• Good knowledge of POC systems, LIS systems and information technology is essential.

Responsibilities

• Coordination of all implementation activities for all product lines in their respective regions.
• Stays up to date with product features, software and hardware changes, customer requirements, 3 rd party systems as they relate to the completion of the projects.
• Coordination of all staff needed for implementation in consultation with Connectivity IT Manager, Field Support Teams, Commercial Leadership and Logistics teams
• Responsible for timely resolutions to customer issues during implementation phase.
• Reviews contracts prior to the implementation to ensure alignment on the contract and implementation plan activities.
• Ensures a successful transfer of the customer post implementation into routine after sales support.
• Manages a team of trainers providing scheduling, personnel management, coaching and training.
• Coordination of customer training and accreditation support activities where applicable.
• Contributes to quality management system by keeping implementation documentation updated as needed, maintaining the implementation tracker up to date.
• Works closely with the commercial teams determining priorities, project completion timelines and adjusting as required.
• Works closely with the Director of Implementations to ensure sufficient resources are available for project completions, identifying areas that need improvement, always looking for ways to improve the processes and procedures.
• Responsible for reporting essential metrics regarding implementation timeframes, number of devices, incoming and outgoing projects, training requirements, etc.

Skills

Project management

Communication skills

Organizational skills

Travel readiness

POC/LIS IT knowledge

Tools

Microsoft Office Suite

Job description

European Implementation Specialist DACH Region

Nova Biomedical: One Global Brand. One Vision. Together under one name.

Advanced Instruments and Nova Biomedical are now united under one brand, Nova Biomedical, marking a major milestone in our journey to deliver greater value to our customers. By combining our strengths, we're accelerating innovation, supporting critical workflows, and delivering world-class service across the biopharmaceutical and clinical markets.

Job Summary:

Responsible for Project Management of all product implementation projects (new and renewal business) in the DACH region. Responsible for ensuring successful implementations in a timely manner of Nova Biomedical’s POC solutions, Connectivity Solutions and device installation planning.

Responsibilities:

• Coordination of all implementation activities for all product lines in their respective regions.


• Stays up to date with product features, software and hardware changes, customer requirements, 3 rd party systems as they relate to the completion of the projects.


• Coordination of all staff needed for implementation in consultation with Connectivity IT Manager, Field Support Teams, Commercial Leadership and Logistics teams


• Responsible for timely resolutions to customer issues during implementation phase.


• Reviews contracts prior to the implementation to ensure alignment on the contract and implementation plan activities.


• Ensures a successful transfer of the customer post implementation into routine after sales support.


• Manages a team of trainers providing scheduling, personnel management, coaching and training.


• Coordination of customer training and accreditation support activities where applicable.


• Contributes to quality management system by keeping implementation documentation updated as needed, maintaining the implementation tracker up to date.


• Works closely with the commercial teams determining priorities, project completion timelines and adjusting as required.


• Works closely with the Director of Implementations to ensure sufficient resources are available for project completions, identifying areas that need improvement, always looking for ways to improve the processes and procedures.


• Responsible for reporting essential metrics regarding implementation timeframes, number of devices, incoming and outgoing projects, training requirements, etc. as determined by leadership team.

Experience Requirements:

• Project management experience is essential


• Requires excellent communication and interpersonal skills and the ability to adapt to working with different customer personalities


• High level of competency in Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook)


• Requires ability to travel for extended periods of time based on projects requirements


• Requires very strong organizational skills and ability to multitask a high number of projects at once.


• Strong collaborative skills with stakeholders throughout the process is required


• Good knowledge of POC systems, LIS systems and information technology is essential.

Physical Requirements and Working Conditions:

• Ability to travel approximately 15% within Europe, including domestic and international travel.


• Capability to perform on-site work in hospital and laboratory environments.


• Ability to lift, carry, and install equipment such as instruments, meters, docking stations, and related hardware (typically up to standard occupational limits).


• Ability to stand, walk, bend, and perform manual tasks for extended periods during on-site installations and training sessions.


• Ability to work for extended periods at a computer, including use of keyboards, monitors, and remote connectivity tools.


• Sufficient visual, auditory, and communication abilities to effectively interact with customers, IT staff, and internal stakeholders in person and remotely.

Why Work for Nova Biomedical

Nova Biomedical believes in transparency and integrity throughout all we do, including compensation. The provided salary range for this role represents the expected base salary or hourly rate for this opening. Actual compensation will be commensurate with the candidate’s experience and may vary based on individual factors such as location, skills, and education.

Nova Biomedical believes in transparency and integrity throughout all we do, including compensation. The provided salary range for this role represents the expected base salary or hourly rate for this opening. Actual compensation will be commensurate with the candidate’s experience and may vary based on individual factors such as location, skills, and education.
About the company

At Nova Biomedical, we’re not just building instruments, we’re powering breakthroughs that improve lives. Our smart, science-driven solutions are trusted in over 100 countries to speed drug development and enhance patient care.

Our integration brings together more than 70 years of scientific excellence with Nova’s cutting-edge innovation, forming a powerhouse of precision, purpose, and possibility. With FDA-registered, ISO-certified manufacturing, more than 125 FDA approvals, and industry-trusted diagnostics, we’re setting new standards in quality and reliability. Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences.

With headquarters in Norwood and Waltham, Massachusetts, and a global team of nearly 2,000 employees, we’re building a collaborative, empowered culture grounded in shared values: Customer Centricity, Ingenuity, Ownership & Accountability, Collaboration, and Integrity.

Working at Nova Biomedical means joining a mission-driven organization where your contributions matter. Whether you're in engineering, science, manufacturing, or support, you’ll be part of a team that values innovation, invests in your growth, and is committed to making a real-world impact on global health.

Nova Biomedical takes pride in being an equal opportunity employer committed to hiring a diverse and inclusive workforce. As a part of our commitment to a diverse and inclusive workforce, Nova Biomedical will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.