Clinical Product Training Specialist

Nova Biomedical Corporation; Frankfurt; Remote; EUR 60,000 - 90,000; Full time

Job summary

Nova Biomedical is seeking a Clinical Product Implementation & Training Specialist to deliver tailored, customer-specific product implementations and training programs for clinical products.

You will be the customer’s initial point of contact, ensuring a smooth onboarding experience and establishing a strong, professional relationship from day one.

Qualifications

• Experience in clinical product implementations or training is preferred.
• Excellent communication and interpersonal skills are essential.
• Ability to manage time effectively and handle multiple customers/locations.

Responsibilities

• Deliver on-site training programs for clinical product implementations.
• Prepare and set up meters for implementations at customer sites.
• Maintain and document training records per procedures.
• Produce reports for customers and management as required.
• Assist customers with ongoing training, audits, and post-sales support after go-live.
• Collaborate with sales, Connectivity Specialists and Product Specialists during on-site engagements.
• Assist in preparation of meters before implementation and deployment at customer sites.
• Coordinate with Technical and Connectivity Support teams on projects.
• Support customers and management during site audits where applicable.

Skills

Training experience

Excellent communication

Interpersonal skills

Time management

Problem solving

Travel willingness

Driver's license

Education

Background in Nursing or Point-of-Care or Laboratory Field

2+ years in diagnostics or hospital setting (preferred)

Job description

Nova Biomedical: One Global Brand. One Vision. Together under one name.

Advanced Instruments and Nova Biomedical are now united under one brand, Nova Biomedical, marking a major milestone in our journey to deliver greater value to our customers. By combining our strengths, we're accelerating innovation, supporting critical workflows, and delivering world-class service across the biopharmaceutical and clinical markets.

Job Summary

• The Clinical Product Implementation & Training Specialist plays a key role in delivering tailored, customer-specific product implementations and training programs for clinical products implementations, as defined by the Implementation Manager, based on customer needs and requirements.
• This position is instrumental in ensuring a smooth onboarding experience and serves as the customer's initial point of contact with Nova Biomedical, helping to establish a strong and professional relationship from the outset.

Responsibilities

• Performs and delivers on-site customer training programs for all clinical product implementations under the direction of the Implementation Manager.
• Prepares and sets-up meters for product implementations; implements clinical products at customer site
• Responsible for maintaining & documenting customer training records at each customer site in accordance with all applicable subsidiary training procedures in their current revisions
• Producing reports both to Customers & Management as required.
• Responsible for assisting customers with ongoing training, audits & onsite after sales support when the customer goes “Live” with Clinical Products as determined by the Implementation Manager or Technical Support Manager.
• Works closely with local area sales representatives, Connectivity Specialists & Product Specialist adding value throughout the sales process on all business opportunities in the form of conducting pre-sales onsite customer training and evaluation assistance.
• Assists in the preparation of meters prior to implementation and deployment at the customer site
• Works closely with local Technical and Connectivity Support staff on assigned customer support projects
• Where applicable: supports customers and management in customer site audits

Experience Requirements

• Training experience is ideal
• Requires excellent communication and interpersonal skills and the ability to adapt to
• working with different customer personalities
• A positive approach, with the ability to work calmly under pressure.
• Efficient time & resource management
• Problem solving & diagnostic skills
• Requires ability to travel frequently and for extended periods of time based on project
• requirements.
• Hold full & valid driver’s license for assigned area

Physical Requirements and Working Conditions

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Why Work for Nova Biomedical

Nova Biomedical believes in transparency and integrity throughout all we do, including compensation. The provided salary range for this role represents the expected base salary or hourly rate for this opening. Actual compensation will be commensurate with the candidate’s experience and may vary based on individual factors such as location, skills, and education.

Education and Experience

• Background in Nursing or Point-of-Care or Laboratory Field, or Field, or previous training
• experience
• 2-years diagnostics industry or hospital related experience preferred but not required

Nova Biomedical believes in transparency and integrity throughout all we do, including compensation. The provided salary range for this role represents the expected base salary or hourly rate for this opening. Actual compensation will be commensurate with the candidate’s experience and may vary based on individual factors such as location, skills, and education.

About the company

At Nova Biomedical, we’re not just building instruments, we’re powering breakthroughs that improve lives. Our smart, science-driven solutions are trusted in over 100 countries to speed drug development and enhance patient care.

Our integration brings together more than 70 years of scientific excellence with Nova’s cutting‑edge innovation, forming a powerhouse of precision, purpose, and possibility. With FDA-registered, ISO-certified manufacturing, more than 125 FDA approvals, and industry‑trusted diagnostics, we’re setting new standards in quality and reliability. Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences.

With headquarters in Norwood and Waltham, Massachusetts, and a global team of nearly 2,000 employees, we’re building a collaborative, empowered culture grounded in shared values: Customer Centricity, Ingenuity, Ownership & Accountability, Collaboration, and Integrity.

Working at Nova Biomedical means joining a mission‑driven organization where your contributions matter. Whether you’re in engineering, science, manufacturing, or support, you’ll be part of a team that values innovation, invests in your growth, and is committed to making a real‑world impact on global health.

Nova Biomedical takes pride in being an equal opportunity employer committed to hiring a diverse and inclusive workforce. As a part of our commitment to a diverse and inclusive workforce, Nova Biomedical will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.