Danish-speaking Customer Support Agent - iGaming Company in Malta

Next Job Abroad; Hamburg; Hybrid; EUR 28.000 - 35.000; Vollzeit

Benefits dieser Stelle

Performance bonus

Career development opportunities

Free gym access

Comprehensive private health insurance

Healthy office snacks

Your birthday off

Regular social events and team activities

Zusammenfassung

Next Job Abroad seeks a Danish-speaking Customer Service Advisor to join a dynamic international team in Malta. This full-time position involves assisting customers via Live Chat, email, and phone with betting, payments, and account queries. Ideal candidates will be fluent in Danish and English, possess strong customer service skills, and be comfortable multitasking in a fast-paced environment. Enjoy a competitive salary along with benefits including a performance bonus, free gym access, and comprehensive private health insurance.

Qualifikationen

• Native or fluent Danish and solid English communication skills.
• A passion for delivering exceptional customer service.
• Calmness under pressure and ability to multitask.

Aufgaben

• Assist customers via Live Chat, email, and phone.
• Provide solutions and guidance to enhance customer experience.
• Work in sync with the sporting calendar during evenings, weekends, and public holidays.

Kenntnisse

Danish language (native or fluent)

English communication skills

Customer service

Multitasking ability

Problem-solving initiative

Computer literacy

Tools

CRM systems

Jobbeschreibung

Start your next adventure under the Maltese sun

Imagine living on a beautiful Mediterranean island where every weekend feels like a mini holiday — surrounded by turquoise water, lively restaurants, and over 300 days of sunshine a year. Malta isn't just a place to work — it's a lifestyle. With its international community, vibrant culture, and laid‑back coastal vibe, it's no wonder so many people come here for a job and end up calling it home.

About The Role

Our client, one of the world's most loved online gambling brands, is on the lookout for Danish-speaking Customer Service Advisors who thrive in a fast‑paced environment and enjoy turning every customer interaction into a positive experience.

You’ll be the friendly voice and helping hand for customers worldwide — assisting with betting, payments, and account queries via Live Chat, email, and phone. Your role will be all about providing solutions, guidance, and a world‑class experience every time.

This is a full‑time position for someone adaptable, motivated, and ready to work in sync with the sporting calendar. Expect a varied schedule — evenings, weekends, and public holidays — but also the satisfaction of being part of something exciting and dynamic.

Requirements

What we're looking for

• Native or fluent Danish, plus solid English communication skills (both written and verbal)
• A passion for delivering exceptional customer service
• Calmness under pressure and the ability to multitask like a pro
• Problem‑solving initiative and eagerness to take ownership
• Openness to feedback and personal development
• Strong computer literacy (experience with CRM systems is a plus)
• Previous experience in a fast‑paced customer service environment is beneficial

Benefits

What's in it for you?

Aside from a competitive base salary, our client offers an impressive range of perks designed to make your life in Malta even better:

• Performance bonus and career development opportunities
• Free gym access
• Comprehensive private health insurance
• Healthy office snacks to keep you energised
• Your birthday off — because celebrations matter!
• Regular social events and team activities to help you build lasting friendships on the island