Danish-speaking Customer Support Agent - iGaming Company in Malta

Next Job Abroad; Berlin; Vor Ort; EUR 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

Performance bonus

Free gym access

Private health insurance

Healthy office snacks

Birthday off

Social events

Zusammenfassung

Next Job Abroad is helping a Malta-based online gambling brand hire a Danish-speaking Customer Service Advisor on a full-time basis. You’ll respond to customer inquiries via live chat, email and phone, resolving betting, payments and account questions with a solutions-focused approach.

Ideal candidates speak Danish and English, thrive in a fast-paced setting, and bring strong customer service instincts. Expect a dynamic schedule including evenings, weekends and holidays, with perks supporting

Qualifikationen

• Native or fluent Danish with strong English communication.
• Passion for delivering exceptional customer service.
• Calm under pressure and able to multitask.

Aufgaben

• Assist customers with betting, payments and account queries via live chat, email and phone.
• Provide solutions, guidance and world-class experiences to customers worldwide.
• Handle a fast-paced environment with accuracy and professionalism.

Kenntnisse

Danish

English

Customer service

CRM experience

Tools

CRM systems

Jobbeschreibung

Start your next adventure under the Maltese sun

Imagine living on a beautiful Mediterranean island where every weekend feels like a mini holiday — surrounded by turquoise water, lively restaurants, and over 300 days of sunshine a year. Malta isn’t just a place to work — it’s a lifestyle. With its international community, vibrant culture, and laid-back coastal vibe, it’s no wonder so many people come here for a job and end up calling it home.

About the role

Our client, one of the world’s most loved online gambling brands, is on the lookout forDanish-speaking Customer Service Advisorswho thrive in a fast-paced environment and enjoy turning every customer interaction into a positive experience.

You’ll be the friendly voice and helping hand for customers worldwide — assisting with betting, payments, and account queries viaLive Chat, email, and phone. Your role will be all about providing solutions, guidance, and a world-class experience every time.

This is afull-time positionfor someone adaptable, motivated, and ready to work in sync with the sporting calendar. Expect a varied schedule — evenings, weekends, and public holidays — but also the satisfaction of being part of something exciting and dynamic.

What we’re looking for

• Native or fluentDanish, plus solidEnglishcommunication skills (both written and verbal)
• A passion for delivering exceptional customer service
• Calmness under pressure and the ability to multitask like a pro
• Problem-solving initiative and eagerness to take ownership
• Openness to feedback and personal development
• Strong computer literacy (experience with CRM systems is a plus)
• Previous experience in a fast-paced customer service environment is beneficial

What’s in it for you?

Aside from a competitive base salary, our client offers an impressive range of perks designed to make your life in Malta even better:

• Performance bonus and career development opportunities
• Free gym access
• Comprehensive private health insurance
• Healthy office snacks to keep you energised
• Yourbirthday off— because celebrations matter!
• Regular social events and team activities to help you build lasting friendships on the island