Customization Execution Lead (F|M)

Sartorius; Göttingen; Vor Ort; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

Sartorius in Göttingen, Germany, is seeking an experienced Senior Project/Program Manager to drive cross-functional customization initiatives. You will lead collaboration across Sales, Engineering and Operations, align objectives, and manage KPIs and risk controls to ensure on-time delivery of engineered-to-order projects.

We value a Master’s degree and 10+ years of relevant experience, strong problem-solving skills, and fluent English.

Qualifikationen

• Master's degree in Business, Engineering, Biotechnology, Life Sciences, Project Management or a related field.
• 10+ years of experience in business-related project or program management, business steering, business operations, operational excellence or a comparable cross-functional environment.
• Broad understanding of strategic business steering processes, frameworks and tools, with knowledge of customization, engineered-to-order and quotation-to-delivery in technical B2B environments.
• Strong experience in performance management, KPI governance, root-cause analysis and continuous improvement, with structured problem-solving skills.
• Proven ability to coordinate complex cross-functional initiatives, align diverse priorities and influence stakeholders across global matrix organizations.
• Strong strategic and analytical thinking with the ability to translate insights into concrete actions and make sound decisions in a dynamic environment.
• Excellent communication and stakeholder management skills with the ability to convey complex information effectively, including to senior management.
• High attention to detail and flexibility, particularly in project documentation and reporting and when adapting to changing requirements and timelines.
• Fluent English; German is an advantage.
• Willingness to travel occasionally.

Aufgaben

• Drive cross-functional collaboration across Sales, PM CCS, Customization Platform, Engineering, Operations and BPM, bringing together diverse priorities and dependencies to enable effective customization execution.
• Develop and coordinate strategic project and program plans, defining objectives, timelines, resources and deliverables in alignment with organizational goals.
• Analyze customization business performance and relevant Health of Business indicators, identify lead-time deviations, recurring bottlenecks and execution risks, and translate findings into appropriate corrective actions.
• Prioritize Smart Customization and other improvement initiatives based on business impact, implementation feasibility and organizational dependencies, supporting effective implementation sequencing and resource focus.
• Ensure effective management reporting by consolidating KPIs, risks, issues, decisions and actions and creating transparency for regular senior management reviews.
• Drive execution reviews and escalation mechanisms, facilitate the cross-functional resolution of execution barriers and ensure consistent follow-up on agreed actions.
• Collaborate closely with internal and external stakeholders, manage expectations and ensure alignment with strategic project and program objectives.

Kenntnisse

Strategic thinking

Cross-functional leadership

Stakeholder management

Problem solving

Communication to senior management

Analytical thinking

Travel willingness

Ausbildung

Master's degree

Jobbeschreibung

Grow With Us – Your Responsibilities

• Drive cross-functional collaboration across Sales, PM CCS, Customization Platform, Engineering, Operations and BPM, bringing together diverse priorities and dependencies to enable effective customization execution
• Develop and coordinate strategic project and program plans, defining objectives, timelines, resources and deliverables in alignment with organizational goals
• Analyze customization business performance and relevant Health of Business indicators, identify lead-time deviations, recurring bottlenecks and execution risks, and translate findings into appropriate corrective actions
• Prioritize Smart Customization and other improvement initiatives based on business impact, implementation feasibility and organizational dependencies, supporting effective implementation sequencing and resource focus
• Ensure effective management reporting by consolidating KPIs, risks, issues, decisions and actions and creating transparency for regular senior management reviews
• Drive execution reviews and escalation mechanisms, facilitate the cross-functional resolution of execution barriers and ensure consistent follow-up on agreed actions
• Collaborate closely with internal and external stakeholders, manage expectations and ensure alignment with strategic project and program objectives

What Will Convince Us

• Master's degree in Business, Engineering, Biotechnology, Life Sciences, Project Management or a related field
• At least 10 years of experience in business-related project or program management, business steering, business operations, operational excellence or a comparable cross-functional environment
• Broad understanding of strategic business steering processes, frameworks and tools, combined with knowledge of customization, engineered-to-order and quotation-to-delivery processes in technical B2B environments
• Strong experience in performance management, KPI governance, root-cause analysis and continuous improvement, combined with structured problem-solving skills
• Proven ability to coordinate complex cross-functional initiatives, align diverse priorities and influence stakeholders across global matrix organizations
• Strong strategic and analytical thinking with the ability to anticipate challenges, translate insights into concrete actions and make sound decisions in a dynamic environment
• Excellent communication and stakeholder management skills with the ability to convey complex information effectively, including to senior management
• High attention to detail and flexibility, particularly in project documentation and reporting and when adapting to changing requirements and timelines
• Fluent English; German is an advantage
• Willingness to travel occasionally