Customer Support Representative

Jobtailor; Stuttgart; Vor Ort; EUR 32.000 - 46.000; Vollzeit

Zusammenfassung

Jobtailor seeks a service-oriented customer support specialist in Stuttgart to provide phone and ticket-based assistance. You will create and maintain documentation and contribute to the ongoing development of existing products.

The role requires strong IT literacy and experience with web-based applications, paired with a collaborative, customer-focused mindset. Join a team that values clear communication, proactive problem-solving, and a commitment to improving the user experience across our

Qualifikationen

• IT literacy is a must.
• Experience with web-based applications is required.

Aufgaben

• Service-oriented customer support via phone and ticketing system.
• Creation and maintenance of documentation.
• Assistance with the further development of existing products.

Kenntnisse

IT literacy

Web-based applications

Service Orientation

Communication

Problem-Solving

Jobbeschreibung

Responsibilities

• Service-oriented customer support via phone and ticketing system
• Creation and maintenance of documentation
• Assistance with the further development of existing products

Requirements

• IT literacy
• Experience with web-based applications

Core Competencies

Demonstrates strong customer support skills through effective communication and problem-solving in service-oriented environments. Proficient in IT literacy and experienced with web-based applications to assist in product development and documentation.

Soft Skills

• Service Orientation
• Communication
• Problem-Solving