Customer Support - Dutch Market | Relocate to Portugal!

FH Collective Academy; Eschede; Hybrid; EUR 14,000 - 17,000; Full time

Benefits offered by this job

Flight ticket included

Shared accommodation

Health insurance from day 1

Paid training

Holiday & Christmas bonuses

Job summary

FH Collective Academy in Lisbon is hiring Dutch-speaking Customer Support Specialists. You will assist customers by phone, email, or chat, delivering friendly, practical help as part of an international team.

The role offers relocation and covers flight expenses, on-site work in Lisbon with remote options within Portugal, and a monthly gross salary with housing options. Good English and Dutch skills are required, and a move to Portugal is needed.

Qualifications

• Fluency in Dutch at C1/C2 level.
• Good command of English.
• Based in Portugal or willing to move soon.
• Enjoy helping people and solving inquiries.

Responsibilities

• Be the main point of contact for Dutch-speaking customers via phone, email, or chat.
• Provide genuine, helpful support to resolve day-to-day questions as part of an international team.

Skills

Dutch language proficiency (C1/C2)

English proficiency

Job description

Klaar voor een nieuw avontuur in Portugal?

We're hiring Dutch-speaking Customer Support Specialists to join a leading international BPO company in Lisbon! Whether you're already enjoying life in Portugal or looking to make the move, we've got you covered with a full relocation package.

Where you'll be:

Lisbon (On-site & Remote options within Portugal)

Getting here:

Flight ticket included

Housing:

Option for shared accommodation

What's on the table?

• With accommodation: €1,500 gross/month
• Without accommodation: €1,220 gross/month
• Extra perks: Private health insurance from day 1, paid training, plus Holiday & Christmas bonuses included in your monthly pay.

What will you actually do?

You’ll be the main point of contact for Dutch-speaking customers, helping them via phone, email, or chat. No overly scripted corporate talk—just genuine, helpful support to solve their day-to-day questions as part of our international team.

What do you need?

• Fluency in Dutch (C1/C2) and a good level of English.
• You're based in Portugal or ready to move soon.
• You enjoy talking to people and helping them out.

Why make the move?

Moving abroad is a big step, but you won't have to do it alone. We'll handle your flight and offer accommodation so you can focus on settling into your new life under the Portuguese sun.