Customer Solution Engineer

LG Chem Europe GmbH; Frankfurt; On-site; EUR 55,000 - 85,000; Full time

Benefits offered by this job

Travel allowance

Parking space

Modern office

Laptop provided

Company mobile phone

Training opportunities

Fitness benefit

Team-building events

Good transport connections

Job summary

LG Chem Europe GmbH in Frankfurt seeks a Customer Solution Engineer (m/f/d) to support application development projects across industries in the EMEA region. You will identify customer needs, coordinate with internal experts, perform experiments, and document results to craft technical solutions.

We value a Bachelor's or Master's in chemical engineering or related fields, English fluency, and a growth mindset.

Qualifications

• Bachelor's or Master’s degree in Chemical Engineering, Materials Science, Polymer Engineering, or related technical field.
• Open to entry-level candidates and professionals with 3–5 years of relevant experience.
• Experience in automotive-related product development, application development, or technical engineering roles is preferred.
• Excellent analytical, presentation, and communication abilities.
• Structured, responsible, independent, and growth-oriented mindset.
• Business fluent in English; proficiency in German, French, Spanish, Polish, Italian, or Korean is an advantage.
• Confident handling of common MS Office applications.
• Strong analytical and teamwork skills with a customer-, service-, and solution-oriented approach.
• Willingness to travel up to 50% within the EMEA region and possession of a valid Class B driving license.

Responsibilities

• Support application development projects in different industries to help introduce our products and grow the market in the EMEA region.
• Identify customer needs, hold online and offline meetings, and provide technical solutions with required documentation, in close collaboration with internal experts.
• Conduct experiments using laboratory equipment, maintain comprehensive documentation of test results, and provide data-driven support for technical solution development.
• Support the initiation and coordination of technical projects with customers and partners.
• Support customer-led trials, production processes and co-development activities.
• Manage the complaint handling process.
• Monitor market and technology trends to find new application ideas and business opportunities and share insights to help the team prepare for the future.

Skills

Analytical skills

Communication skills

Presentation skills

Teamwork

English proficiency

MS Office

Education

Bachelor's or Master’s degree in Chemical Engineering or related field

Tools

Laboratory equipment

Job description

\"We connect science to life for a better future.\"

LG Chem Europe GmbH is the European subsidiary of LG Chem Ltd., a leading global chemical company headquartered in Seoul, South Korea, with more than 19,500 employees worldwide.

LG Chem Europe focuses on the Petrochemicals and Advanced Materials businesses and serves customers across Europe through a wide range of commercial, operational, and corporate functions. As part of LG Chem's global network, the company serves as a key regional partner to customers across Europe, providing products, services, and business support tailored to local market needs.

For our European Business Group, we are looking for a Customer Solution Engineer (m/f/d) in our Frankfurt office to strengthen our team as soon as possible:

Responsibilities:

• Support application development projects in different industries to help introduce our products and grow the market in the EMEA region
• Identify customer needs, hold online and offline meetings, and provide technical solutions with required documentation, in close collaboration with internal experts
• Conduct experiments using laboratory equipment, maintain comprehensive documentation of test results, and provide data-driven support for technical solution development
• Support the initiation and coordination of technical projects with customers and partners
• Support customer-led trials, production processes and co-development activities
• Manage the complaint handling process
• Monitor market and technology trends to find new application ideas and business opportunities and share insights to help the team prepare for the future

Experience Requirements / Competencies

• Successfully completed Bachelor's or Master's degree in Chemical Engineering, Materials Science, Polymer Engineering, or a related technical field
• Open to both entry-level candidates and professionals with 3-5 years of relevant experience
• Experience in automotive-related product development, application development, or technical engineering roles is preferred
• Excellent analytical, presentation, and communication abilities
• Structured, responsible, independent, and growth-oriented mindset
• Business fluent in English (spoken and written); proficiency in German, French, Spanish, Polish, Italian, or Korean is an advantage
• Confident handling of common MS Office applications
• Strong analytical and teamwork skills with a customer-, service-, and solution-oriented approach
• Willingness to travel up to 50% within the EMEA region without visa restrictions and possession of a valid Class B driving license

Our Offer:

• A collegial working environment with appropriate scope for action and decision-making
• Competitive performance- and success-based compensation
• A travel allowance or (if available) a parking space
• A new and modern office including an ergonomic workstation
• Laptop and company mobile phone
• Training and exciting personal/professional development opportunities
• Fitness benefit (FITSEVENELEVEN)
• Team-building events
• Good connection with car and public transportation