Customer Solution Engineer

LG Chem Ltd; Eschborn; On-site; EUR 60,000 - 80,000; Full time

Benefits offered by this job

Travel allowance

Parking space

Modern office

Laptop and company phone

Development opportunities

Fitness benefit

Corporate benefits

Team-building events

Job summary

LG Chem Europe GmbH in Frankfurt is seeking a Customer Solution Engineer (m/f/d) to support application development across industries in the EMEA region. You will identify customer needs, run meetings, and deliver technical solutions with thorough documentation.

The role involves conducting experiments, coordinating projects with customers and partners, supporting trials and production processes, and travel up to 50%.

Qualifications

• Bachelor's or Master's in Chemical Engineering, Materials Science, Polymer Engineering, or related field.
• Open to entry-level and to candidates with 3–5 years of relevant experience.
• Automotive-related product development or technical engineering experience preferred.
• Fluent in English; German/other languages advantageous.

Responsibilities

• Support application development projects to grow the market in the EMEA region.
• Identify customer needs, hold meetings, and provide technical solutions with documentation.
• Conduct experiments with laboratory equipment and document results.
• Coordinate technical projects with customers and partners; support trials and production processes.

Skills

Customer solutions

Data analysis

Technical presentations

MS Office

English

Education

Bachelor's or Master's in Chemical Engineering/related

Job description

\"We connect science to life for a better future.\"LG Chem Europe GmbH is the European subsidiary of LG Chem Ltd., a leading global chemical company headquartered in Seoul, South Korea, with more than 19,500 employees worldwide.LG Chem Europe focuses on the Petrochemicals and Advanced Materials businesses and serves customers across Europe through a wide range of commercial, operational, and corporate functions. As part of LG Chem's global network, the company serves as a key regional partner to customers across Europe, providing products, services, and business support tailored to local market needs.For our European Business Group, we are looking for a Customer Solution Engineer (m/f/d) in our Frankfurt office to strengthen our team as soon as possible:Responsibilities:Support application development projects in different industries to help introduce our products and grow the market in the EMEA regionIdentify customer needs, hold online and offline meetings, and provide technical solutions with required documentation, in close collaboration with internal expertsConduct experiments using laboratory equipment, maintain comprehensive documentation of test results, and provide data-driven support for technical solution developmentSupport the initiation and coordination of technical projects with customers and partnersSupport customer-led trials, production processes and co-development activitiesManage the complaint handling processMonitor market and technology trends to find new application ideas and business opportunities and share insights to help the team prepare for the futureExperience Requirements / CompetenciesSuccessfully completed Bachelor's or Master's degree in Chemical Engineering, Materials Science, Polymer Engineering, or a related technical fieldOpen to both entry-level candidates and professionals with 3-5 years of relevant experienceExperience in automotive-related product development, application development, or technical engineering roles is preferredExcellent analytical, presentation, and communication abilitiesStructured, responsible, independent, and growth-oriented mindsetBusiness fluent in English (spoken and written); proficiency in German, French, Spanish, Polish, Italian, or Korean is an advantageConfident handling of common MS Office applicationsStrong analytical and teamwork skills with a customer-, service-, and solution-oriented approachWillingness to travel up to 50% within the EMEA region without visa restrictions and possession of a valid Class B driving licenseOur Offer:A collegial working environment with appropriate scope for action and decision-makingFlexible working hoursCompetitive performance- and success-based compensationA travel allowance or (if available) a parking spaceA new and modern office including an ergonomic workstationLaptop and company mobile phoneTraining and exciting personal/professional development opportunitiesFitness benefit (FITSEVENELEVEN)Corporate benefit programTeam-building eventsGood connection with car and public transportationInterested?If you would like to accept this interesting challenge and have the necessary qualifications, please apply with your complete application documents in English, stating your salary expectations and your earliest possible starting date.We look forward to you!LG Chem Europe GmbHHuman Resources Teamhttp://www.lgchem-career.com/