Content Moderator / Customer Service Specialist with German - Portugal (on-site)

Velenosi&Meredith; Köln; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading digital safety company is seeking a Content Moderator to join their team in Porto, Portugal. The ideal candidate will be fluent in German and have strong English skills. You will review user-generated content, assist users effectively, and ensure a safe online environment. A comprehensive relocation package and a €3000 welcome bonus are offered to support your move. Apply now to make a difference!

Leistungen

3000 EUR Welcome Bonus

Comprehensive relocation package

Paid training

Career growth opportunities

Qualifikationen

• Fluent in German and proficient in English for effective communication.
• Passion for online safety and helping users navigate platforms.
• Experience with user content moderation is a plus.

Aufgaben

• Review and moderate user-generated content according to platform guidelines.
• Assist users via chat, email, or internal systems.
• Escalate complex issues per internal protocols.

Kenntnisse

Fluent in German (C2/native)

Strong English skills (B2)

Empathy and professionalism

Jobbeschreibung

We\'re Hiring: Content Moderator / Customer Service Agent with German - Porto, Portugal (on-site)

Do you speak German fluently and have strong English skills? Are you passionate about online safety and helping users navigate digital platforms? Join our international team in Porto, where you will play a key role in maintaining a secure and respectful online environment while providing top-tier customer support.

Location: Porto, Portugal (On-site)

EU Passport required

Languages: German (C2/native) + English (B2+)

Contract Type: Full-time

Schedule: Rotational shifts across weekdays and weekends

Welcome Bonus: 3000 EUR (paid upon joining)

Relocation support provided if you\'re moving from abroad

What Youll Be Doing

• Review and moderate user-generated content according to platform guidelines
• Assist users via chat, email, or internal systems with professionalism and empathy
• Escalate violations or complex issues per internal protocols
• Support a safe and positive user experience by enforcing content policies
• Maintain accurate documentation of interactions and moderation actions

What We Offer

• 3000 EUR Welcome Bonus to support your start in Portugal
• Comprehensive relocation package (including travel & temporary accommodation)
• Paid training and full onboarding process
• A vibrant multicultural work environment in sunny Porto
• Modern office space and supportive leadership
• Real opportunities for career growth in digital operations and customer experience

Help make the digital world a safer place while building your international career.

Apply now and become part of a mission-driven team in Porto!

Contact: [e-mail]