Communications Liaison

Jobtailor; Deutschland; Remote; EUR 34.000 - 52.000; Vollzeit

Zusammenfassung

Lexitas is seeking an organized liaison to coordinate between the Enhanced Location Identification team, clients, and Records units. You will monitor multiple inboxes, manage communications, research affiliations, and maintain data accuracy using Lexitas systems.

This role involves high-level client support, collaboration with cross-functional teams, and handling confidential information in a deadline-driven environment. Some travel may be required.

Qualifikationen

• Minimum of 1 year of experience in the legal services industry.
• Experience researching, managing client communications, or supporting operational workflows preferred.
• Proficient with Microsoft Excel and MS Office applications.
• Ability to handle confidential information and maintain data accuracy.
• Experience in a deadline-driven environment with multiple priorities.
• Ability to present information to internal and external customers whose first language is English.
• Able to sit for extended periods and perform related activities; may require periodic travel.

Aufgaben

• Serve as the primary liaison between the Enhanced Location Identification team, clients, and Records business units.
• Monitor and manage multiple email inboxes while ensuring prompt and professional responses.
• Provide high-level client support and maintain strong client relationships.
• Proofread and distribute client communications to ensure accuracy, consistency, and professionalism.
• Conduct detailed research to identify affiliations between healthcare providers and facilities.
• Research and verify provider and facility addresses, contact information, and related data.
• Track performance metrics and update spreadsheets and reports on a daily basis.
• Support operational efficiency through data management and process improvements.
• Collaborate with Account Managers and cross-functional teams to meet client expectations and business objectives.
• Assist with presentations, coaching, and training initiatives as needed.
• Perform additional duties and special projects as assigned.

Kenntnisse

Professional Communication

Time Management

Problem Solving

Client Relationship Management

Data Management

Tools

Lexitas Operating Systems

Microsoft Excel

Jobbeschreibung

• Serve as the primary liaison between the Enhanced Location Identification team, clients, and Records business units
• Monitor and manage multiple email inboxes while ensuring prompt and professional responses
• Provide high-level client support and maintain strong client relationships
• Proofread and distribute client communications to ensure accuracy, consistency, and professionalism
• Conduct detailed research to identify affiliations between healthcare providers and facilities
• Research and verify provider and facility addresses, contact information, and related data
• Utilize and maintain knowledge of all Lexitas operating systems and databases
• Track performance metrics and update spreadsheets and reports on a daily basis
• Support operational efficiency through data management and process improvements
• Collaborate with Account Managers and cross-functional teams to meet client expectations and business objectives
• Assist with presentations, coaching, and training initiatives as needed
• Perform additional duties and special projects as assigned

Requirements

• Minimum of one (1) year of experience in the legal services industry required
• Experience conducting research, managing client communications, or supporting operational workflows preferred
• Demonstrated proficiency with Microsoft Office applications, including Excel
• Proven ability to manage confidential information and maintain data accuracy
• Experience working in a deadline-driven environment with multiple competing priorities
• Ability to effectively present information and respond to questions from internal and external customers whose first language is English
• Ability to sit for extended periods and perform regular standing, walking, typing, reaching, talking, and hearing
• May require periodic travel

Core Competencies

Demonstrates expertise in client relationship management and operational support within the legal services industry, with a strong focus on data accuracy and effective communication. Proficient in utilizing Microsoft Office applications to enhance operational efficiency and support cross-functional collaboration.

Highest-signal resume keywords

• Client Relationship Management
• Data Management
• Microsoft Office Proficiency
• Research Skills
• Confidential Information Management

ATS Optimization Keywords

Hard Skills

• Data Accuracy
• Research
• Spreadsheet Management
• Performance Metrics Tracking
• Proofreading

Soft Skills

• Professional Communication
• Collaboration
• Time Management
• Problem Solving

Industry Keywords

• Legal Services
• Client Support
• Operational Workflows
• Healthcare Provider Research

Tools & Technologies

• Lexitas Operating Systems
• Microsoft Excel