Clinical Support Specialist, Vascular Division, Aortic - Bayern

Cook Medical Incorporated; Mönchengladbach; Vor Ort; EUR 60.000 - 90.000; Vollzeit

Zusammenfassung

Cook Medical Incorporated is seeking a Clinical Support Specialist, Vascular Division, Aortic, to drive the vascular portfolio with hands-on clinical support and education for doctors. You will act as the clinical expert within the vascular team and support case planning, OR presence, and product roll-outs across local accounts.

The role requires strong communication, English proficiency, willingness to travel, and the ability to collaborate with field teams while upholding Cook policies and

Qualifikationen

• Relevant experience in clinical support desirable.
• Knowledge of clinical procedures desirable.
• Ability to interpret clinical data.
• Strong communication and interpersonal skills.
• Self-motivated with good organisation and networking abilities.
• Willingness to travel extensively on company business.

Aufgaben

• Sell the vascular portfolio and provide hands-on clinical support to doctors.
• Be the clinical expert within the vascular team and educate staff.
• Provide in-OR presence to help staff achieve successful outcomes.
• Plan cases, support, and execute product roll-outs.
• Present new technologies and share market insights.
• Provide training on Cook medical devices to customers and team.
• Provide reports and feedback to regional leaders and managers.
• Maintain ethics, compliance, and quality standards.

Kenntnisse

Clinical support

Product knowledge

Communication

Interpersonal skills

English proficiency

Self-motivation

MS Office

Travel willingness

Driving licence

Team collaboration

Tools

Microsoft Office

Jobbeschreibung

Overview

The primary purpose of this position is to sell the Vascular portfolio by providing hands on clinical support and education to Doctors. In addition, the Clinical Support Specialist, Vascular Division, Aortic will be the clinical expert within the Vascular team.

Responsibilities

The main responsibilities will encompass, but will not be limited to:

• Develop an excellent knowledge of the product portfolio and other possible devices related to them
• Responsible for providing service to clinical customers.
  • Case planning & support
  • Be present in the OR and help the staff achieve successful outcomes using vascular devices
  • Daily contact
  • Execution of product roll-outs
  • Present new technologies
  • Uncover opportunities within the account
• Provide technical product training to both clinical customers and team on the use of Cook’s medical devices as required.
• Provide Regional Business Manager, Commercial Business Manager and the Account Specialists with information on developments and trends within the product portfolio.

• Provide market intelligence and other appropriate feedback to the division personnel in a timely manner.

• Seek and evaluate new product ideas, providing adequate information to the Sales Manager, account manager and facilitating ongoing communication.
• Assure that all new or updated product information is distributed to and understood by the customers and team.
• Participation at relevant local and international exhibitions, meetings and lectures forwarding relevant information to divisional team.
• Provide written reports to the Regional Business Manager as appropriate.

Securing Employee Development and Organisational Culture:

• Maintain our culture, values and commitment to Ethics and Compliance by recognizing, demonstrating, and enforcing appropriate and compliant behavior.
• Within scope of responsibility, ensure all quality, regulatory, and product-specific requirements are met.
• Understand and be accountable for conducting Cook business with integrity and in compliance with applicable standards including Cook policies.
  • Secure the Cook culture and comply with company guidelines & policies.

Collaboration

• Develop and maintain active relationships with key accounts and key regional physicians.
• Work closely and effectively with the other members of the sales team and with Cook support functions in order to provide the best possible service to the customer and the patient.
• In close collaboration with the Account Specialist meet or exceed account or area objectives and targets set by management.

Qualifications

• Relevant experience in clinical support desirable.
• Knowledge of relevant clinical procedures desirable.
• Ability to interpret clinical data.
• Very good communication and inter-personal skills.
• High level of self-motivation.
• Good working knowledge of Microsoft® Office.
• Language Skills – good written and verbal command of English and other relevant languages.
• Proven problem-solving skills.
• Excellent organisational skills.
• Excellent Networking skills.
• Excellent numeric skills.
• Current driving licence.
• Availability and willingness to travel extensively on Company business