Clinical Application Specialist (Angio/XR)

United Imaging Healthcare; Dortmund; On-site; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Fast-growing company

Global exposure

Career development

Ground-up opportunity

Competitive compensation

Job summary

United Imaging Healthcare is seeking a regional clinical training specialist to design and execute customer training programs for Angio/XR products in Europe. You will deliver extensive product and clinical training to customers, sales teams, field service engineers, and partners.

The role requires 80%+ travel across Europe, fluency in German and English, and a strong radiology background. Collaboration with marketing for KOL networks and reference sites is essential.

Qualifications

• Bachelor's degree or higher in medical imaging sciences or related field.
• Over 5 years as a radiographer or radiologist, or more than 3 years as Angio/XR clinical application specialist.
• Ability to handle multiple tasks and make independent decisions in a fast-paced environment.
• Excellent communication, presentation, and persuasion skills with strong customer service awareness.
• Willing to travel extensively (80%+) within Europe.

Responsibilities

• Design and implement customer clinical training programs for Angio/XR products within the region.
• Identify and address customer clinical issues promptly to enhance satisfaction and foster long-term relationships.
• Deliver product and clinical training to potential customers, sales specialists, field service engineers, indirect channel partners, and other relevant personnel.
• Work with marketing to build a regional KOL network and support scientific research initiatives.
• Establish and maintain relevant reference sites, manage site visit requests, and ensure successful execution.
• Collect regional market data and understand customers' clinical needs to inform sales configurations and new product development.
• Assist the sales team by providing pre- and post-sales product demonstrations as needed.
• Lead product demonstrations at industry events and exhibitions.

Skills

German & English

Travel willingness

Software proficiency

Multi-tasking & decision-making

Communication & presentation

Education

Bachelor's degree or higher in medical imaging sciences or related field

Tools

Industry-specific software

Job description

• Develop and Execute Training Plans: Design and implement customer clinical training programs for Angio/XR products within the region.


• Resolve Clinical Challenges: Identify and address customer clinical issues promptly to enhance satisfaction and foster long-term relationships.


• Provide Comprehensive Training: Deliver product and clinical training to potential customers, sales specialists, field service engineers, indirect channel partners, and other relevant personnel.


• Collaborate with Marketing: Work with marketing teams to build a regional Key Opinion Leaders (KOLs) network and support scientific research initiatives.


• Develop Reference Sites: Establish and maintain relevant reference sites, manage site visit requests, and ensure successful execution.


• Gather Market Data: Collect regional market data and understand customers' clinical needs to inform sales configurations and new product development.


• Support Sales Team: Assist the sales team in achieving targets by providing pre- and post-sales product demonstrations as needed.


• Industry Event Participation: Lead product demonstrations at industry events and exhibitions.

• Develop and Execute Training Plans: Design and implement customer clinical training programs for Angio/XR products within the region.

• Develop and Execute Training Plans: Design and implement customer clinical training programs for Angio/XR products within the region.


• Resolve Clinical Challenges: Identify and address customer clinical issues promptly to enhance satisfaction and foster long-term relationships.


• Provide Comprehensive Training: Deliver product and clinical training to potential customers, sales specialists, field service engineers, indirect channel partners, and other relevant personnel.


• Collaborate with Marketing: Work with marketing teams to build a regional Key Opinion Leaders (KOLs) network and support scientific research initiatives.


• Develop Reference Sites: Establish and maintain relevant reference sites, manage site visit requests, and ensure successful execution.


• Gather Market Data: Collect regional market data and understand customers' clinical needs to inform sales configurations and new product development.


• Support Sales Team: Assist the sales team in achieving targets by providing pre- and post-sales product demonstrations as needed.


• Industry Event Participation: Lead product demonstrations at industry events and exhibitions.

Requirements

• Educational Background: Bachelor's degree or higher in medical imaging sciences or a related field.


• Relevant Experience: Over 5 years of experience as a radiographer or radiologist, or more than 3 years as a Angio/ XR clinical application specialist.


• Multi-tasking and Decision-Making Skills: Ability to handle multiple tasks and make independent decisions in a fast-paced environment with changing priorities.


• Communication and Presentation Skills: Excellent communication, presentation, and persuasion skills with strong customer service awareness.


• Travel Willingness: Willing to travel extensively (80%+), typically 4-5 days per week, within Europe using various modes of transportation.


• Software Proficiency: Ability to learn and teach specialized industry-specific software and provide digital education and training solutions.


• Language Proficiency: Must be proficient in German and English as the primary work language.

Benefits

• Fast-growing company with world-class products


• Global vision and international exposure


• Unlimited potential for career development


• Opportunity to build from the ground up (0-to-1)


• Competitive compensation package