Clinical Consultant, Medical Imaging Technology

Jobtailor; Deutschland; Remote; EUR 70.000 - 110.000; Vollzeit

Zusammenfassung

FUJIFILM Medical Systems is seeking a project lead clinical consultant to deliver on-site and remote training, coordinating with HCUS and customer contacts, and providing expert feedback to Sales, Field Service, Marketing, Engineering, and Product teams. Travel up to 75% to support customers and ensure optimal product operation.

The role requires 5–10 years in medical technology with FUJIFILM products (SYNAPSE, PACS, RIS, CV, Digital Radiography, Ultrasound) and a strong regulatory/compliance

Qualifikationen

• 5–10 years of progressive experience in medical technology, computer science, PACS administration, or the healthcare industry.
• 2 years' experience with FUJIFILM Medical System products including SYNAPSE, PACS, RIS, CV, Digital Radiography, Ultrasound, and Digital mammography.
• Associate’s degree in computer science, engineering, or a relevant field required.
• Experience in Cardiology or Radiology discipline preferred.
• Certification/registrations in RDCS, RVT, Registered Nuclear Medicine Technologist, Registered Nurse Cardiac, or ARRT Registered Radiology Technologist are advantageous.
• Professional presence with ability to prioritize and manage multiple functions.

Aufgaben

• Serve as project lead consultant for customers and company personnel.
• Coordinate training events with HCUS and customer-site contacts.
• Provide feedback to customers, Sales, Field Service, Marketing, Engineering, and Product Line Management on equipment issues and customer concerns.
• Assess customer comprehension and facilitate effective onsite training and optimal product operation.
• Provide ongoing support for application-related and image-quality concerns at product and system levels.
• Work with interpreting physicians, clinicians, and staff to ensure efficient FUJIFILM product operation.

Kenntnisse

Excellent communication skills

Clinical training

Project leadership

Regulatory compliance

Troubleshooting

Microsoft Office

Ausbildung

Associate’s degree in computer science, engineering or related field

Tools

SYNAPSE

PACS

RIS

CV

Digital Radiography

Ultrasound

Jobbeschreibung

• Serve as project lead consultant for customers and company personnel


• Coordinate training events with HCUS and customer-site contacts


• Provide feedback to customers, Sales, Field Service, Marketing, Engineering, and Product Line Management on equipment issues and customer concerns


• Assess customer comprehension and facilitate effective onsite training and optimal product operation


• Provide ongoing support for application-related and image-quality concerns at product and system levels


• Work with interpreting physicians, clinicians, and professional staff to ensure efficient Fujifilm product operation


• Create, provide, and maintain customer-training documentation


• Provide additional paid training and consultation supporting Professional Services revenue goals


• Work with HCUS teams to gain customer acceptance of FUJIFILM Medical Systems solutions


• Teach and train customers remotely or onsite according to travel requirements and customer needs


• Provide clinical expertise, workflow analysis, report configuration (CV), and end-to-end testing for upgrades and new implementations


• Identify process changes to improve efficiency and customer satisfaction


• Ensure compliance with the company quality management system and regulatory requirements


• Maintain communications and working relationships with HCUS departments


• Support Sales and Marketing in developing products, services, and sales/marketing strategies


• Participate in committees, performance improvement teams, and strategic planning teams


• Support Senior and Lead Clinical Consultants with project duties


• Provide telephone and remote clinical support through the On-Call Technical Assistance Center


• Participate in clinical validation testing for software releases


• Mentor Clinical Consultant MI-I and II


• Take corrective action where appropriate


• Maintain a safe work environment


• Perform other duties assigned by management

Requirements

• 5-10 years of progressive experience in medical technology, computer science, PACS Administration, or the healthcare industry


• 2 years' experience with FUJIFILM Medical System products, including SYNAPSE, PACS, RIS, CV, Digital Radiography, Ultrasound, and Digital mammography


• Associate’s degree in computer science, engineering, or a relevant field required


• Experience in Cardiology or Radiology discipline preferred


• Registration/certification experience in relevant clinical specialties, including RDCS, RVT, Registered Nuclear Medicine Technologist, Registered Nurse Cardiac, or ARRT Registered Radiology Technologist


• Professional presence and ability to prioritize and manage multiple functions


• Medical imaging background


• Excellent written and verbal communication skills


• Ability to collaborate with end-users and clinical supervisors


• Demonstrated end-user computer skills


• Competence with Microsoft Office tools, including Word, Excel, and PowerPoint


• Strong technical support and troubleshooting skills


• Ability to translate workflow requirements to product features


• Ability to work in a fast-paced environment


• Proven IT/Healthcare field experience


• Diagnostic and problem-solving skills


• Organizational and time-management skills


• Ability to work independently and display teamwork


• Ability to comply with U.S. FDA medical device regulatory requirements, ISO 13485 requirements, and applicable laws and standards


• Ability to comply with vendor credentialing requirements for access to hospitals and facilities


• Ability to complete company trainings and expenses timely


• Ability to maintain product knowledge, including SWAT


• Ability to sit, stand, talk, hear, walk long distances, use stairs, and lift/carry up to ten pounds


• Ability to withstand changes in air pressure due to travel


• Frequent travel availability, up to 75%

Core Competencies

Demonstrates expertise in medical technology and clinical support, with a strong focus on FUJIFILM Medical Systems products and compliance with regulatory requirements. Capable of providing effective training, technical support, and workflow analysis to enhance customer satisfaction and operational efficiency.

Highest-signal resume keywords

• FUJIFILM Medical Systems Products


• Clinical Expertise


• Regulatory Compliance


• Technical Support


• Training and Documentation

Hard Skills

• Medical Technology


• PACS Administration


• Digital Radiography


• Ultrasound


• Workflow Analysis


• Report Configuration


• End-User Computer Skills


• Diagnostic Skills


• Troubleshooting Skills


• Product Knowledge

Soft Skills

• Excellent Communication Skills


• Organizational Skills


• Time-Management Skills


• Teamwork


• Ability to Prioritize

Certifications & Qualifications

• RDCS


• RVT


• Registered Nuclear Medicine Technologist


• Registered Nurse Cardiac


• ARRT Registered Radiology Technologist

Industry Keywords

• Healthcare Industry


• Medical Imaging
  
• Clinical Validation Testing


• ISO 13485


• U.S. FDA Medical Device Regulations

Tools & Technologies

• Microsoft Office


• SYNAPSE


• PACS


• RIS
  
• CV