Clinical Systems Analyst

Jobtailor; Deutschland; Hybrid; EUR 70.000 - 105.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a skilled healthcare applications specialist to support and optimize clinical systems within a hybrid or remote Germany-based environment. You will lead discoveries, translate clinical needs into scalable tech, and drive digital transformation across hospital operations.

The role emphasizes collaboration with clinicians, vendors, and IT teams, plus overseeing testing, deployment, training, and go-live events while ensuring data quality and system health.

Qualifikationen

• 5+ years of experience supporting, implementing, optimizing, or administering healthcare applications
• Bachelor's degree in Information Systems, Healthcare Administration, Computer Science, Business, or equivalent
• Experience supporting clinical applications, EHR/EMR platforms, laboratory, pharmacy, or revenue cycle systems
• Experience gathering business requirements and documenting workflows (current and future state)
• Experience troubleshooting complex application issues and leading technology implementations
• Strong analytical and problem-solving skills with stakeholder management abilities

Aufgaben

• Provide Tier 2 and Tier 3 support for clinical and operational healthcare applications
• Analyze clinical workflows and gather business requirements
• Translate business needs into scalable technology solutions
• Lead application implementation, upgrade, optimization, and enhancement initiatives
• Collaborate with physicians, nurses, pharmacists, business leaders, vendors, and technical teams
• Coordinate testing, validation, deployment, training, and go-live activities
• Monitor application health, data quality, and integration performance
• Troubleshoot complex application and system issues
• Drive continuous improvement, change management, and digital transformation across healthcare operations

Kenntnisse

Healthcare Application Support

Clinical Workflow Analysis

Technology Implementation Leadership

Stakeholder Management

Change Management

Ausbildung

Bachelor's degree in Information Systems, Healthcare Administration, Computer Science, Business, or equivalent combination of education and experience

Tools

Orchard Harvest

Epic

IKnowMed (iKM)

IDX

EHR/EMR Platforms

Jobbeschreibung

• Provide Tier 2 and Tier 3 support for clinical and operational healthcare applications
• Analyze clinical workflows and gather business requirements
• Translate business needs into scalable technology solutions
• Lead application implementation, upgrade, optimization, and enhancement initiatives
• Collaborate with physicians, nurses, pharmacists, business leaders, vendors, and technical teams
• Coordinate testing, validation, deployment, training, and go-live activities
• Monitor application health, data quality, and integration performance
• Troubleshoot complex application and system issues
• Drive continuous improvement, change management, and digital transformation efforts across healthcare operations
• Operate independently with limited supervision
• Lead moderately complex initiatives and project workstreams
• Mentor junior analysts and support personnel
• Contribute to departmental standards, governance, reusable documentation, and best practices

Requirements

• 5+ years of experience supporting, implementing, optimizing, or administering healthcare applications
• Bachelor's degree in Information Systems, Healthcare Administration, Computer Science, Business, or equivalent combination of education and experience
• Experience supporting clinical applications, EHR/EMR platforms, laboratory systems, pharmacy systems, practice management systems, revenue cycle applications, or related healthcare technologies
• Experience gathering business requirements and documenting current- and future-state clinical workflows
• Experience troubleshooting and resolving complex application and system issues
• Ability to lead moderately complex technology implementations or enhancement projects
• Strong analytical and problem-solving skills
• Stakeholder management skills
• Excellent written and verbal communication skills
• Oncology healthcare experience preferred
• Experience with Orchard Harvest, Epic, iKnowMed (iKM), or similar healthcare platforms preferred
• Experience leading system optimization, modernization, migration, or integration initiatives preferred
• Knowledge of ITIL, Lean, Six Sigma, or process improvement methodologies preferred
• Experience supporting revenue cycle workflows (IDX) and healthcare operations preferred
• Experience with change management, training, and user adoption programs preferred
• Experience participating in digital transformation and healthcare technology strategy initiatives preferred
• Position may require occasional travel for implementation, go-live, training, or stakeholder engagement activities
• Ability to work in a hybrid or remote environment while effectively supporting distributed clinical and operational teams
• Ability to remain stationary for extended periods while working on a computer and participating in virtual meetings
• Ability to communicate effectively with internal teams, vendors, clinicians, and business stakeholders

Core Competencies

Demonstrates expertise in supporting and optimizing healthcare applications, with a strong focus on clinical workflows, stakeholder management, and technology implementation. Proficient in leading initiatives that drive digital transformation and continuous improvement in healthcare operations.

Highest-signal resume keywords

• Healthcare Application Support
• Clinical Workflow Analysis
• Technology Implementation Leadership
• Stakeholder Management
• Change Management

ATS Optimization Keywords

Hard Skills

• EHR/EMR Platforms
• Laboratory Systems
• Pharmacy Systems
• Practice Management Systems
• Revenue Cycle Applications
• Business Requirements Gathering
• Troubleshooting Complex Issues
• System Optimization
• Digital Transformation
• Process Improvement Methodologies

Soft Skills

• Analytical Skills
• Problem-Solving Skills
• Written Communication
• Verbal Communication
• Mentoring

Industry Keywords

• Oncology Healthcare Experience
• ITIL
• Lean
• Six Sigma
• Healthcare Operations

Tools & Technologies

• Orchard Harvest
• Epic
• IKnowMed (iKM)
• IDX