Senior Field Clinical Specialist – Mitral & Tricuspid

Jobtailor; Deutschland; Remote; EUR 70.000 - 110.000; Vollzeit

Zusammenfassung

Medtronic is seeking a field clinical support specialist to provide day-to-day field clinical study support, education, and site management for Transcatheter Mitral Valve and Tricuspid Valve programs.

The role involves on-site education, collaboration with cross-functional teams to drive enrollment, and support across imaging modalities such as echocardiography, CT, and angiography. You will train hospital staff and coordinate product logistics.

Qualifikationen

• Unrestricted U.S. work authorization at time of hire
• Ability to travel approximately 75%, including international travel
• Ability to work in Cath Labs or Operating Rooms with radiation exposure
• Ability to lift 20 pounds
• Experience with Good Clinical Practice and regulatory guidelines
• Preferred: 3+ years of Structural Heart industry field experience

Aufgaben

• Provide day-to-day field clinical study support, technical and education support, and site management for Transcatheter Mitral Valve and Transcatheter Tricuspid Valve clinical programs
• Conduct on-site education and/or consulting
• Support field personnel in delivering outcomes and service for Medtronic customers
• Partner with cross-functional teams to develop and execute enrollment plans
• Participate in conventions, forums, and meetings to increase product awareness
• Provide customer case and education support with Therapy Development Management
• Identify and facilitate growth opportunities with the Clinical Support Team
• Serve as a technical resource for assigned medical products or solutions
• Assist in clinical study procedures, including Intrepid TMVR/TTVR device preparation and case support
• Provide technical support, device and system troubleshooting, and guidance on device suitability and patient selection
• Support imaging modalities including echocardiography, angiography, and CT
• Provide clinical-site feedback for engineering designs and product enhancements
• Develop and maintain customer relationships and enrollment support with assigned sites
• Establish and maintain relationships with investigators, research coordinators, OR/Cath Lab staff, nursing units, decision makers, and administrators
• Serve as point of contact during patient screening and enrollment and collect required screening materials
• Coordinate product shipping and returns between internal and external customers
• Assist with physician training materials, procedure simulators, benchtop models, didactic sessions, case studies, and presentations
• Train physicians and hospital personnel on Medtronic products through individual sessions, in-service programs, seminars, and symposiums
• Educate, mentor, and train internal Medtronic employees as required

Kenntnisse

Clinical support experience

Echocardiographic imaging

Transcatheter procedures

Project management

Ausbildung

High school diploma/degree with clinical experience

Tools

3Mensio

MS Project

Project management tools

Jobbeschreibung

• Provide day-to-day field clinical study support, technical and education support, and site management for Transcatheter Mitral Valve and Transcatheter Tricuspid Valve clinical programs
• Conduct on-site education and/or consulting
• Support field personnel in delivering outcomes and service for Medtronic customers
• Partner with cross-functional teams to develop and execute enrollment plans
• Participate in conventions, forums, and meetings to increase product awareness
• Provide customer case and education support with Therapy Development Management
• Identify and facilitate growth opportunities with the Clinical Support Team
• Serve as a technical resource for assigned medical products or solutions
• Assist in clinical study procedures, including Intrepid TMVR/TTVR device preparation and case support
• Provide technical support, device and system troubleshooting, and guidance on device suitability and patient selection
• Support imaging modalities including echocardiography, angiography, and CT
• Provide clinical-site feedback for engineering designs and product enhancements
• Develop and maintain customer relationships and enrollment support with assigned sites
• Establish and maintain relationships with investigators, research coordinators, OR/Cath Lab staff, nursing units, decision makers, and administrators
• Serve as point of contact during patient screening and enrollment and collect required screening materials
• Coordinate product shipping and returns between internal and external customers
• Assist with physician training materials, procedure simulators, benchtop models, didactic sessions, case studies, and presentations
• Train physicians and hospital personnel on Medtronic products through individual sessions, in-service programs, seminars, and symposiums
• Educate, mentor, and train internal Medtronic employees as required

Requirements

• High school diploma/degree and minimum 8 years of clinical support experience, or associate degree and minimum 6 years of clinical support experience, or bachelor’s degree and minimum 4 years of clinical support experience, or advanced degree and minimum 2 years of clinical support experience
• Unrestricted U.S. work authorization at the time of hire and for the duration of employment
• Ability to travel approximately 75%, including international travel and overnight stays
• Valid driver’s license and active vehicle insurance policy
• Ability to work in Cath Labs or Operating Rooms with radiation exposure
• Ability to conduct company business outside typical Monday–Friday, 8:00am–5:00pm schedule
• Ability to lift 20 pounds
• Ability to use computers and CT reconstruction programming
• Ability to travel extensively by car and plane
• Ability to sit and stand for 8 hours/day
• Ability to wear a lead apron for long periods
• Ability to wear required personal protective equipment
• For baccalaureate degrees earned outside the United States, a degree satisfying 8 C.F.R. § 214.2(h)(4)(iii)(A) is required
• Preferred: 3+ years of Structural Heart industry field experience
• Preferred: Experience with echocardiographic imaging of the mitral and/or tricuspid valve
• Preferred: Experience using CT segmentation and analysis software such as 3Mensio
• Preferred: Experience with trans-septal procedures including TMVR or LAAC
• Preferred: Clinical research experience, including coordinating multi-center trials
• Preferred: Experience presenting, writing, and teaching clinical and medical information
• Preferred: Experience with group presentations and interventional/surgical cardiac procedures
• Preferred: Experience with Good Clinical Practice and/or regulatory compliance guidelines
• Preferred: Proficiency in MS Office, MS Project or similar scheduling software, and project management techniques and tools

Core Competencies

Demonstrates extensive clinical support experience in Transcatheter Mitral Valve and Tricuspid Valve programs, with strong capabilities in technical education, site management, and cross-functional collaboration. Proficient in imaging modalities, clinical study procedures, and customer relationship management.

Highest-signal resume keywords

• Clinical Support Experience
• Echocardiographic Imaging
• Trans-septal Procedures
• Good Clinical Practice
• MS Office Proficiency

Hard Skills

• Clinical Study Procedures
• Device Troubleshooting
• Patient Selection Guidance
• CT Reconstruction Programming
• Echocardiography
• Angiography
• CT Segmentation Software
• Transcatheter Procedures
• Enrollment Planning
• Technical Education

Soft Skills

• Customer Relationship Management
• Mentoring
• Training
• Communication
• Collaboration

Industry Keywords

• Transcatheter Mitral Valve
• Transcatheter Tricuspid Valve
• Clinical Research
• Regulatory Compliance
• Structural Heart Industry

Tools & Technologies

• 3Mensio
• MS Project
• Project Management Tools