Contract Duration: 6 Months (with potential extension)
Start Date: ASAP
Travel Requirement: Initially 1 day per week onsite in Kehl, increasing as the programme approaches go-live in October 2026.
About the Role
We are seeking an experienced Change Manager (German Speaking) to support a major business transformation programme involving the implementation of Salesforce CRM and IFS ERP across a multi-functional organisation.
This is a critical role focused on driving organisational adoption, stakeholder engagement, communications, training, and business readiness to ensure a successful transition to new systems, processes, and ways of working.
The successful candidate will act as the bridge between business and technology teams, helping stakeholders embrace change and achieve maximum value from the transformation programme.
Key Responsibilities
- Develop and deliver the end-to-end Change Management strategy for the Salesforce and IFS implementations.
- Conduct stakeholder assessments and create targeted engagement plans for impacted business groups.
- Partner with programme leadership, functional leads, and key stakeholders to drive change adoption.
- Design and execute communication plans that ensure clear, consistent, and timely messaging.
- Assess organisational readiness and proactively address resistance and adoption challenges.
- Develop and coordinate training strategies, learning materials, and user enablement activities.
- Facilitate workshops, impact assessments, and change readiness sessions in both German and English.
- Support business teams through testing, cutover, go-live, and hypercare phases.
- Track adoption metrics, user feedback, and change effectiveness, implementing corrective actions where required.
- Prepare and present regular status updates to programme leadership and steering committees.
- Promote change best practices and continuous improvement throughout the programme lifecycle.
Required Experience
- Proven experience as a Change Manager on large-scale ERP, CRM, or digital transformation programmes.
- Experience supporting enterprise ERP implementations such as IFS, SAP, Oracle, Microsoft Dynamics 365, or similar platforms.
- Experience delivering change management activities for CRM implementations, preferably Salesforce.
- Strong track record of stakeholder management across senior leadership, business users, and technical teams.
- Experience developing and delivering communications, training, and adoption strategies.
- Experience supporting business readiness, cutover planning, and go-live activities.
- Strong understanding of recognised Change Management methodologies such as Prosci, ADKAR, or equivalent.
Language Requirements
- Fluent German (C1/C2 level) – spoken and written (mandatory).
- Fluent English – spoken and written.
Core Skills
- Excellent communication, presentation, and facilitation skills.
- Strong stakeholder engagement and influencing capabilities.
- Ability to work independently in a fast-paced transformation environment.
- Experience managing multiple stakeholder groups across business and technology functions.
- Strong analytical and problem-solving skills.
- Ability to translate complex change impacts into practical business actions.
- Previous experience with IFS ERP implementations.
- Prosci, APMG, or other Change Management certification.
- Experience within manufacturing, engineering, industrial, construction, or related sectors.
- Experience working on international or multi-country transformation programmes.
- Experience supporting Salesforce adoption and user enablement initiatives.
What Success Looks Like
- Strong adoption and effective use of Salesforce and IFS across the organisation.
- Stakeholders engaged, informed, and prepared for change.
- Training and communication activities delivered successfully and on schedule.
- Smooth cutover and go-live with minimal disruption to business operations.
- Sustainable embedding of new processes, systems, and ways of working.