Business Analyst (Fitness Operations)

coherentsolutions; Deutschland; Hybrid; EUR 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Health insurance

Remote & Hybrid options

Mentorship

Training opportunities

Internal conferences

Employee referrals

Extra vacation days

Zusammenfassung

coherentsolutions is seeking a discovery-phase Business Analyst to support the evaluation and redesign of a member management platform for a multi-location fitness operator. The role blends analysis with facilitation, covering stakeholder research, workflow mapping, and MVP scoping across clubs, members, and corporate functions.

You will translate findings into structured documentation to guide downstream delivery, and maintain a strong bridge between stakeholders and delivery teams through

Qualifikationen

• Four+ years as a Business Analyst.
• Ability to translate operational workflows into structured documentation.
• Strong skill in documenting rules, scope decisions, and feature dependencies.
• Experience evaluating software platforms and prioritizing MVP vs post-MVP items.
• Facilitation skills for scoping discussions and business decision support.
• Comfort with GitHub and Markdown-based documentation.
• English at B2 level or higher.

Aufgaben

• Run structured interviews with operations staff, club managers, power users, and subject matter experts to surface workflows, needs, and pain points.
• Coordinate field research inside clubs to capture on-the-ground processes and gaps between documented and actual operations.
• Build a module-by-module feature inventory of the current platform, classifying items as MVP, post-MVP, removable, or off-the-shelf.
• Document business rules, workflows, and requirements across members, scheduling, billing and subscriptions, PT, check-in and access control, POS, child care, and corporate operations.
• Facilitate MVP scoping sessions, define in-scope and out-of-scope items, and guard against scope creep.
• Map feature dependencies and contribute inputs for roadmap planning, cost estimates, ROI, and delivery approach.
• Maintain a bridge between stakeholders and delivery teams through regular business-facing meetings and clear written communication.

Kenntnisse

Stakeholder interviews

Workflow mapping

Documentation

Workshop facilitation

GitHub

Markdown

English proficiency

Tools

GitHub

Markdown

Jobbeschreibung

Role overview

A discovery-phase Business Analyst role supporting the evaluation and redesign of a member management platform for a multi-location fitness operator. The work spans stakeholder research, operational workflow mapping, and MVP scoping, translating findings into structured documentation that guides downstream delivery. It is a hybrid analysis and facilitation position embedded in a consulting engagement with operational breadth across clubs, members, and corporate functions.

Responsibilities

• Run structured interviews with operations staff, club managers, power users, and subject matter experts to surface workflows, needs, and pain points.
• Coordinate field research activities inside clubs to capture on-the-ground processes and gaps between documented and actual operations.
• Build a module-by-module feature inventory of the current platform, classifying items as MVP, post-MVP, removable, or off-the-shelf.
• Document business rules, workflows, and requirements across members, scheduling, billing and subscriptions, personal training, check-in and access control, POS, child care, and corporate operations.
• Facilitate MVP scoping sessions, define in-scope and out-of-scope items, and help guard against scope creep.
• Map feature dependencies and contribute inputs for roadmap planning, operational cost estimates, ROI modeling, and delivery approach.
• Maintain a bridge between stakeholders and delivery teams through regular business-facing meetings and clear written communication.

Requirements

• At least four years of experience as a Business Analyst.
• Demonstrated ability to conduct stakeholder interviews and convert operational workflows into structured documentation.
• Strong skills in documenting business rules, scope decisions, and feature dependencies.
• Experience evaluating software platforms and prioritizing features across MVP and post-MVP buckets.
• Workshop facilitation skills, including the ability to drive scoping discussions and support business decision-making.
• Comfort working with GitHub and Markdown-based documentation, plus strong written and verbal communication.
• English at B2 level or higher.

Nice to have

• Familiarity with subscription-based membership businesses, fitness operations, or multi-location retail environments.

Benefits and work setup

• Technical and non-technical training opportunities.
• Internal conferences and meetups with industry practitioners.
• Mentorship from experienced team members.
• Health insurance coverage.
• Sports activities promoting a healthy lifestyle.
• Flexible work options including remote and hybrid arrangements.
• Employee referral program and a work anniversary program with additional vacation days.