Bilingual Virtual Dental Receptionist

SnappyCX; Deutschland; Vor Ort; EUR 32.000 - 42.000; Vollzeit

Zusammenfassung

Jobtailor seeks a dental front-office professional to manage bilingual calls, patient scheduling, insurance verification, and record-keeping in Dentrix Ascend.

The ideal candidate has at least two years in dental admin, is fluent in English and Spanish, delivers excellent service, and can work remotely within Germany.

Qualifikationen

• Fluent in English and Spanish, written and spoken.
• Minimum 2 years in a dental front-office or admin role.
• Hands-on experience using Dentrix Ascend.
• Experience scheduling, coordinating patients, and insurance verification.
• Excellent verbal and written communication skills.
• Strong customer service, organizational and multitasking abilities.
• Ability to work independently in a remote environment.

Aufgaben

• Answer inbound patient calls professionally in both English and Spanish.
• Respond to patient inquiries with empathy and excellent customer service.
• Coordinate communication between patients, providers, and office staff.
• Schedule, confirm, reschedule, and manage patient appointments.
• Verify dental insurance eligibility and benefits.
• Maintain accurate patient records within Dentrix Ascend.
• Perform general administrative and front-office duties as assigned.

Kenntnisse

Bilingual EN/ES

Dentrix Ascend

Dental scheduling

Insurance verification

Customer service

Remote work

Tools

Dentrix Ascend

Jobbeschreibung

Responsibilities

• Answer inbound patient calls professionally in both English and Spanish.
• Respond to patient inquiries with empathy and excellent customer service.
• Coordinate communication between patients, providers, and office staff.
• Schedule, confirm, reschedule, and manage patient appointments.
• Verify dental insurance eligibility and benefits.
• Maintain accurate patient records within Dentrix Ascend.
• Perform general administrative and front-office duties as assigned.

Requirements

• Fluent in both English and Spanish (spoken and written).
• Minimum 2 years of experience in a dental front-office, dental receptionist, or dental administrative role.
• Hands‑on experience using Dentrix Ascend (required).
• Experience with dental scheduling, patient coordination, and insurance verification.
• Excellent verbal and written communication skills.
• Strong customer service, organizational, and multitasking abilities.
• Ability to work independently in a remote environment.

Core Competencies

Demonstrates expertise in dental front‑office operations, including patient scheduling, insurance verification, and record management using Dentrix Ascend. Fluent in English and Spanish, with strong customer service and communication skills to effectively coordinate between patients and providers.