Bid & Service Operations Specialist (m/f/d)

Mühlbauer Group; Roding; On-site; EUR 60,000 - 70,000; Full time

Benefits offered by this job

Holiday allowances

Health bonus

Company pension

Income protection

Mühlbauer Academy

Employee events

International assignments

Apartment search assistance

Job summary

Die Mühlbauer Group sucht Sie am Standort Roding zur Verstärkung des Service-Teams, das unsere Behördenlösungen rund um Identity-Management unterstützt, implementiert und betreibt. Sie arbeiten an der Analyse von Ausschreibungen, prüfen Machbarkeit der Serviceanforderungen und gestalten wirtschaftlich sinnvolle Service- und Support-Lösungen.

Zu Ihren Aufgaben gehören die Preisgestaltung, die interne und externe Projektkommunikation, die Entwicklung neuer Services sowie die Optimierung

Qualifications

• Abgeschlossenes Studium in Ingenieurwesen oder Wirtschaft, bzw. vergleichbare Ausbildung.
• Fähigkeit, Konzepte und Angebote sprachlich überzeugend zu präsentieren.
• Verständnis komplexer wirtschaftlich-technischer Zusammenhänge.
• Durchsetzungsfähigkeit und Teamfähigkeit.
• Resiliente, flexible Arbeitsweise und Reiselust.
• Sehr gute Englischkenntnisse; Deutsch-Kenntnisse von Vorteil.

Responsibilities

• Mitwirkung im Serviceteam bei Entwicklung, Implementierung und Betrieb des Supports für Regierungs-Lösungen im Identity-Management.
• Analyse internationaler Ausschreibungen und Machbarkeitsprüfungen in Zusammenarbeit mit Fachabteilungen.
• Konzeption und Entwicklung von Service- und Support-Lösungen inkl. Preisgestaltung.
• Interne/externes Projekt-Controlling und Kommunikation mit Vertrieb, Kunden und Partnern.
• Entwicklung neuer Services und Optimierung bestehender Angebote.

Skills

Kreativität in Lösungsdesign

Konzeptionelles Denken

Teamarbeit

Kommunikationsfähigkeiten

Überzeugungsfähigkeit

Reisebereitschaft

Englischkenntnisse

Kundenrhetorik

Education

Ingenieur- oder Wirtschaftsingenieurwesen-Abschluss

Job description

• You are part of the service team designing, implementing and operating the support for our government solutions around secure identity management
• Analysis of international tenders / feasibility assessment of the service-related requirements in cooperation with relevant specialist departments
• Conceptual design and development of service and support solutions in technical and economic terms, including related calculation / pricing of the offered services
• Internal / external project communication for project development and project acquisition (in cooperation with sales and in contact with customers, project partners, etc.)
• Development of new customer services and optimization of existing services
• Interface between customers, sales, project management, order management, technology and service

Your tasks

• You are part of the service team designing, implementing and operating the support for our government solutions around secure identity management
• Analysis of international tenders / feasibility assessment of the service-related requirements in cooperation with relevant specialist departments
• Conceptual design and development of service and support solutions in technical and economic terms, including related calculation / pricing of the offered services
• Internal / external project communication for project development and project acquisition (in cooperation with sales and in contact with customers, project partners, etc.)
• Development of new customer services and optimization of existing services
• Interface between customers, sales, project management, order management, technology and service

Your profile

• Degree in engineering or economics - or comparable oriented education / profession
• Creativity in the design of solutions, conceptual thinking and the ability to prepare and showcase concepts and offers (oral and written form)
• Understanding of complex contexts and understanding of solutions in economic and technical terms
• Assertiveness and your ability to work in a team
• Resilient and flexible mindset
• Communication, persuasion and coordination skills
• Professional dealings with customers and good rhetoric, willingness to travel
• Very good spoken and written English is a must, additional foreign language desirable (French, Spanish, Arabic)
• Knowledge of German language (C1) is an advantage, but not a must

We offer

• Attractive additional financial benefits such as holiday allowances and health bonus
• Allowance for company pension schemes and income protection
• Individual development through the Mühlbauer Academy with internal and external training measures
• Employee events (e.g. Christmas party, folk festival visit and barbecue)
• International working environment - opportunities for temporary assignments abroad
• At the Roding location you also expect: Reasonable catering in the company canteen
• Assistance in apartment search
• many more benefits can be found on our homepage