Assistant CR International Sales (m/f/d)

CYBEX GMBH; Bayreuth; Hybrid; EUR 42.000 - 54.000; Vollzeit

Zusammenfassung

CYBEX GmbH in Bayreuth is seeking a dedicated Customer Service professional to manage orders, plan deliveries, and support finance. You will serve as the main contact for customers and partners, handling inquiries and complaints with a solution-oriented mindset.

The role requires export experience, strong MS Office skills, SAP/ERP knowledge, and excellent English with additional languages. You will work in an international environment, contributing to CYBEX's growth and customer satisfaction.

Qualifikationen

• Knowledge of customer service principles and practices.
• Experience in export.
• Good to great MS office knowledge.
• SAP/ERP knowledge preferred.
• Excellent command of English and proficiency in other European languages.
• Excellent communication skills. Structured and well organized.
• Highly motivated, Team player, Independent and able to work under pressure.

Aufgaben

• Order processing via phone, email or EDI package.
• Planning in deliveries and following up on logistics issues.
• Supporting accounts payable and finance department.
• Main contact for customers, key accounts and distribution partners.
• Carry out administrative and organizational tasks.
• Handle customer complaints and after sales complaints.

Kenntnisse

Customer service

Export experience

MS Office

SAP/ERP

English proficiency

Communication skills

Team player

Organization

Tools

SAP/ERP

MS Office

Jobbeschreibung

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Germany / Bayreuth

CYBEX is a company that puts tomorrow's people at the heart of its brand. Always questioning the status quo and not afraid of challenging the establishment, CYBEX has become not just a leader in child safety but is seen as an innovative lifestyle and fashion brand for parents. We offer car seats, baby carriers, kids furniture and strollers enabling parents to keep their little ones safe in style. After growing rapidly in the last few years, we look for ambitious talent to contribute to CYBEX's success story.

Your areas of responsibilities:

• Order processing via phone, email or EDI package
• Planning in deliveries and following up on logistics issues
• Supporting accounts payable and finance department
• Main contact for customers, key accounts and distribution partners
• Carry out administrative and organizational tasks
• Handle customer complaints and after sales complaints

Your profile of qualification:

• Knowledge of customer service principles and practices
• Experience in export
• Good to great MS office knowledge
• SAP/ERP knowledge preferred
• Excellent command of English and proficiency in other European languages.
• Excellent communication skills. Structured and well organized
• Highly motivated, Team player, Independent and to be able to work under pressure

CYBEX operates globally and has employees from copious nations. If you are keen to leave your footprint in a swiftly growing business that offers plenty of opportunities to grow both on a professional and individual level, you've come to the right place. You'll have the chance to develop your personal profile in an international environment. As part of Goodbaby International Holdings Ltd., CYBEX is dedicated to creating an inclusive working environment that encompasses diversity and equal opportunities. At CYBEX, we place great importance on our values: Imagination, Belief, Passion, Strength, Respect, and Love. These values shape our company culture and drive us to develop innovative solutions and achieve exceptional results.