Arabic Speaking Back Office Gaming Support Specialist - Work In Sofia, Bulgaria

Recruitment By Ierotheos; Deutschland; On-site; EUR 14,000 - 23,000; Full time

Benefits offered by this job

Fully Paid Relocation Package

Fully Paid Training

Comprehensive Health Insurance

Monthly Performance Bonus

Free Relocation Concierge

Job summary

Mercier Consultancy Group is seeking an Arabic Speaking Back Office Gaming Support Specialist for an on-site role in Bulgaria. Native Arabic and English proficiency are essential to support gaming platforms, verify accounts, and assist players across regions.

Excellent attention to detail and the ability to work with international teams are required. You will relocate to Sofia with fully paid relocation, comprehensive health insurance, and a structured training program.

Qualifications

• Native or fluent Arabic (spoken and written) required.
• Professional proficiency in English for global collaboration.
• Willingness to relocate to Sofia, Bulgaria for on-site role.
• Strong attention to detail and data handling in back office.

Responsibilities

• Provide high-level back office support for gaming and esports platforms, ensuring a seamless user experience.
• Monitor and manage player account inquiries, documentation, and compliance tasks with precision.
• Collaborate with international teams to troubleshoot technical issues specific to the gaming sector.
• Maintain understanding of gaming industry trends and platform updates to assist Arabic-speaking users effectively.
• Conduct account verification and fraud detection processes to uphold security and integrity.

Skills

Arabic language

English fluency

Attention to detail

Analytical thinking

Job description

Arabic Speaking Back Office Gaming Support SpecialistAbout Mercier Consultancy Group

Job Overview

We are currently seeking a motivated professional for the Arabic Speaking Back Office Gaming Support Specialist position in Bulgaria. This role is a unique gateway for those looking to excel in the global gaming industry while enjoying the vibrant culture and career opportunities found in some of the most sought-after jobs in Bulgaria.

Key Responsibilities

• Provide high-level back office support for diverse gaming and esports platforms, ensuring a seamless user experience.

• Monitor and manage player account inquiries, documentation, and compliance tasks with precision.

• Collaborate with international teams to troubleshoot technical issues specific to the gaming sector.

• Maintain a deep understanding of gaming industry trends and platform updates to assist Arabic-speaking users effectively.

• Conduct account verification and fraud detection processes to uphold the security and integrity of the gaming ecosystem.

• Contribute to the optimization of support workflows by providing feedback on regional user behavior and common issues.

• Ensure all communication is delivered with professional etiquette, reflecting the premium standards of our gaming partners.

• Native or fluent Arabic (spoken and written) is essential for this role.

• Professional proficiency in English to communicate within our global office environment.

• A genuine passion for the Gaming & Esports industry and an understanding of modern gaming culture.

• Strong attention to detail, capable of managing sensitive back office data and administrative tasks.

• Excellent analytical skills and the ability to solve complex problems in a fast-paced environment.

• Commitment to relocating to Sofia for this on-site Arabic Speaking Back Office Gaming Support Specialist position in Bulgaria.
  What We Offer

• Competitive Monthly Salary

• Fully Paid Training to ensure your success in the Gaming & Esports field.

• Comprehensive Health Insurance package.

• Fully Paid Relocation Package (flight, transfer, hotel) for a smooth transition.

• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.

• Monthly Performance Bonus linked to your professional excellence.

• And Much More…
  Life in Bulgaria

Bulgaria offers an exceptional quality of life, blending historic European charm with a thriving modern business landscape. As a hub for international business, Bulgaria has become a premier destination for professionals seeking Arabic-speaking jobs, providing a warm climate, diverse cultural experiences, and a welcoming community that makes settling in remarkably easy.

Living in Bulgaria allows you to enjoy a high standard of living, excellent cuisine, and a lower cost of living compared to many other European capitals. When you secure one of our premium jobs in Bulgaria, you are choosing a lifestyle that balances professional growth within the exciting world of gaming with the rich traditions and scenic beauty that only Bulgaria can provide.