Job Responsibilities
- Partner with Sales Managers to progress new business opportunities into delivered projects
- Analyze and translate customers’ scientific requirements
- Design technical solutions and prepare presentations and demonstrations
- Work with internal colleagues and current customers to ensure system purchases meet customer needs
- Provide detailed handover to the deployment team
- Occasionally assist with technical implementation, acceptance testing, or customer support
- Analyze requests for proposals and define optimal technical solutions, including workflow modelling and throughput analysis
- Specify instruments and review system layouts
- Compose technical documentation for proposal and specification documents
- Work with Project Managers and Deployment Specialists to ensure accurate system deployment
- Assist with development of client protocols for robotic systems
- Participate in conferences and exhibitions with the sales team
- Support marketing efforts
- Maintain knowledge of industry application trends, methodologies, devices/instruments, and software tools
Requirements
- Minimum BS degree in Scientific/Engineering discipline
- Minimum five years’ industry experience, with preference to Biotechnology-specific experience
- Experience in automated laboratory systems and devices in a high throughput screening, compound management, drug discovery, genomics or research automation setting is desired
- Exceptional communication, presentation, customer service and negotiation skills
- Passport and driver’s licence required
- Experience with scheduling software for automated laboratory systems is a plus
- Experience with custom scripting of lab automation instrumentation, or experience with larger custom software or LIMS integration projects in a lab setting is a plus
Core Competencies
Demonstrates expertise in designing technical solutions for automated laboratory systems, with a strong focus on customer requirements and effective communication. Proficient in preparing technical documentation and collaborating with cross-functional teams to ensure successful project delivery.
Highest-signal resume keywords
- Automated Laboratory Systems
- Technical Solution Design
- Customer Service Skills
- Proposal Analysis
- Biotechnology Experience
ATS Optimization Keywords
Hard Skills
- Workflow Modelling
- Throughput Analysis
- Custom Scripting
- LIMS Integration
- Technical Documentation
Soft Skills
- Exceptional Communication
- Presentation Skills
- Negotiation Skills
Certifications & Qualifications
- BS Degree in Scientific/Engineering Discipline
Industry Keywords
- High Throughput Screening
- Compound Management
- Drug Discovery
- Genomics
- Research Automation
Tools & Technologies
- Scheduling Software
- Robotic Systems