AI Launch Manager (m/f/d)

Procure Ai; Berlin; Hybrid; EUR 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

ESOPs

Zusammenfassung

Procure Ai is seeking an AI Launch Manager to lead enterprise customer launches from kickoff to go-live, owning timelines, quality, risks, and outcomes to ensure successful implementations.

You will be the primary point of contact for enterprise customers during onboarding, building trusted relationships with procurement, IT, and business stakeholders while translating needs into practical platform usage and adoption plans.

Qualifikationen

• 2–6 years of experience in solution delivery, launch management, or a similar role.
• Experience working with complex products and enterprise stakeholders.
• Fluent in English (C1) and German (C2).
• Hybrid or remote-first work environment in Germany (Berlin ideal).
• Regular team offsites across Europe.
• 30 days of vacation.
• Up to 2 months of work-from-anywhere per year.
• Competitive salary package including ESOPs.

Aufgaben

• Own enterprise customer launches from kickoff to go-live, ensuring timelines, risks, dependencies, and quality are actively managed.
• Act as the trusted launch partner for procurement, IT, and business stakeholders, keeping customers aligned and moving toward measurable value.
• Translate customer processes and requirements into clear implementation plans, platform configuration, and adoption activities.
• Coordinate across product, engineering, sales, and customer success to unblock launches and turn customer feedback into actionable product input.
• Use launch learnings and customer context to identify risks and improve adoption.
• Support sales and expansion opportunities with implementation expertise and launch feasibility input.

Kenntnisse

Solution Delivery

Launch Management

Stakeholder Management

Communication

Ambiguity Handling

Tools

None

Jobbeschreibung

Our mission is to enable companies to run the world’s most intelligent procurement –human and artificial.

More than 50% of today’s procurement tasks will be automated in the next 5 years, but companies face massive data gaps, hindering their path to automation.

Our Augmented Procurement Platform combines augmented guided buying and autonomous procurement operations enabling enterprise procurement to reach new heights.

About the role

As an AI Launch Manager(m/f/d), you will lead new Procure Ai customer launches from kickoff through go-live, taking ownership of timelines, quality, risks, and outcomes to ensure every implementation is delivered successfully.

You’ll be the primary point of contact for enterprise customers during onboarding, building trusted relationships with procurement, IT, and business stakeholders, while developing a deep understanding of their procurement processes, success criteria, and operating model.

This role translates customer needs into practical platform usage, configuration requirements, adoption plans, and structured launch timelines across workstreams such as integrations, customer readiness, user adoption, and feedback collection.

A key part of the role is managing product expectations and development feedback: helping customers understand current capabilities and roadmap direction, while ensuring product and engineering teams receive clear, actionable input from real implementations.

Customer and platform data will be central to identifying adoption gaps, process improvements, risks, and expansion opportunities, helping customers realize long-term value from Procure Ai.

As Procure Ai scales, this role will turn launch experience into repeatable playbooks, templates, and best practices that make future implementations faster, smoother, and more predictable.

The Applied AI Delivery and Deployment Expert (m/f/d) will also support sales and expansion opportunities where relevant, bringing implementation expertise, customer context, and launch feasibility input into late-stage opportunities and ongoing account growth.

Please note: this is an individual contributor role, and it is important that you are comfortable owning customer relationships end-to-end in a remote-first environment.

Impact & ownership

• Own enterprise customer launches from kickoff to go-live, ensuring timelines, risks, dependencies, and quality are actively managed.
• Act as the trusted launch partner for procurement, IT, and business stakeholders, keeping customers aligned and moving toward measurable value.
• Translate customer processes and requirements into clear implementation plans, platform configuration, and adoption activities.
• Coordinate across product, engineering, sales, and customer success to unblock launches and turn customer feedback into actionable product input.
• Use launch learnings, usage signals, and customer context to identify risks, improve adoption.
• Support sales and expansion opportunities where relevant, bringing implementation expertise, customer context, and launch feasibility input into late-stage opportunities and ongoing account growth

Requirements

• 2–6 years of experience in Solution Delivery, Launch Management or a similar role, ideally in B2B SaaS or enterprise software.
• Experience working with complex products and enterprise stakeholders.
• Strong communication and relationship-building skills, with the ability to explain technical concepts to non-technical users.
• Structured, proactive, and solution-oriented mindset.
• Comfortable operating in ambiguity and taking ownership in a fast-growing startup environment.
• Fluent in English (C1) and German (C2). Please, note, this requirement is a must.
• Hybrid or remote-first work environment in Germany (Berlin would be ideal).
• Regular team offsites across Europe.
• 30 days of vacation.
• Up to 2 months of work-from-anywhere per year (timezone-friendly).
• Competitive salary package depending on experience, including ESOPs.

Procure Ai is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

By submitting this application, I agree that my personal data will be collected, processed, and retained by the company solely for the purposes of managing and assessing my candidacy.