Administrative Specialist

Jilin Joinature Polymer Co., Ltd.; Eschborn; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A multinational polymer manufacturing company in Eschborn is seeking an Administrative Specialist to support the European Sales Director and the team. The role involves managing office operations, facilitating communication between China and Europe, and handling customer service tasks. The ideal candidate has a bachelor’s degree and at least 3 years of relevant experience, with fluency in English and German. This is not just an administrative position; it offers a unique opportunity to contribute to the development of a growing multinational.

Qualifikationen

• Minimum 3 years of experience in administrative, secretarial, or assistant roles.
• Fluency in Chinese is a plus.

Aufgaben

• Manage daily office operations, including reception and mail handling.
• Facilitate communication between China and Europe teams.
• Handle administrative paperwork such as file archiving and data management.
• Organize internal meetings and client visits.
• Coordinate international logistics between China and Europe.
• Act as the primary customer service interface.
• Support human resources tasks including employee onboarding.

Kenntnisse

Excellent communication and coordination skills

Strong service orientation

Attention to detail

Proficient in Microsoft Office

Fluent in English and German

Adaptable to cross-cultural work environments

Proactive

Multitasking

Ausbildung

Bachelor degree in Administrative Management or Business Foreign Languages

Jobbeschreibung

ZYPEEK Group is one high-performance polymers manufacturer headquartered in China. We are committed to providing innovative and sustainable PEEK material solutions for consumer electronics, automotive, energy, Aerospace and Medical.

To accelerate our global expansion, we are looking for one Administrative Specialist in German to support the European Sales Director and the entire European team, while serving as a bridge between our China headquarters and the European team. This is not merely an administrative role, but a unique opportunity to participate in building a multinational company from the ground up and shaping its European operational model.

Responsibilities

The duties and responsibilities of this position consist of, but are not limited to, the following:

• Manage daily office operations, including reception, mail handling, office supply procurement, and facility maintenance;
• Facilitate communication between China and Europe teams, including meeting scheduling, documentation (basic business content), and calendar coordination;
• Handle administrative paperwork such as file archiving, data management, and expense reimbursement support;
• Organize internal meetings and client visits, overseeing logistical arrangements and preparatory work;
• Coordinate international logistics between China and Europe (including import/export of samples, documents, and office supplies etc.), handle customs documentation, track shipment status, and serve as the internal liaison to ensure seamless logistics operations;
• Act as the primary customer service interface, responsible for pre-sales consultations, order status tracking, post-sales issue documentation and closed-loop feedback, while regularly compiling customer FAQs to optimize service processes and knowledge bases;
• Support human resources tasks including employee onboarding procedures and travel arrangements;
• Complete other administrative tasks assigned by superiors while adapting to the flexible collaboration model of a startup environment.

Qualifications

• Bachelor degree in Administrative Management, Business Foreign Languages is preferred, or equivalent practical experience.
• Minimum 3 years of experience in administrative, secretarial, or assistant roles;
• Excellent communication and coordination skills with strong service orientation and attention to detail;
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook);
• Adaptable to cross-cultural work environments, proactive, and capable of multitasking.
• Fluent in English and German; fluency in Chinese is a plus.

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices and encourage applications from all qualified individuals.