Cultural Adaptation Advisor

Ladgov Corporation; Baumholder; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

Ladgov Corporation is seeking a Cultural Adaptation Advisor in Baumholder, Germany. The role involves providing support services for Army Community Service, including hosting local community tours and coordinating language courses.

Applicants must have a minimum of 1 year experience in customer service, work with military families, and possess German language knowledge at the C2 level. This position offers the opportunity to support multicultural activities and enhance community relations.

Qualifikationen

• Minimum 1 year experience in customer service oriented tasks.
• Minimum 1 year experience working with military families or community outreach programs.
• German language knowledge at the C2 level.

Aufgaben

• Provide cultural adaptation and support services for Army Community Service.
• Coordinate all class schedules with the Relocation Readiness Program Manager.
• Create and maintain records for services provided under this contract.

Kenntnisse

Customer service orientation

German language (C2 level)

Experience with military families

Jobbeschreibung

Position name:

Cultural Adaptation Advisor

Location:

Baumholder, Germany

Qualification for Employment

Minimum Requirements:

• Minimum of 1 (one) year experience in customer service oriented tasks
• Minimum of 1 (one) year experience working with military families or community outreach programs
• Shall possess German language knowledge at the C2 level

Specific Tasks:

• Shall provide Cultural Adaptation and Foreign Born Family support services for Army Community Service (ACS). Services include but are not limited to host nation local community tours, German language courses, English as a second language (ESL) courses and hosting multi-cultural activities
• Shall provide input to the monthly integrated community calendar for Cross Cultural Adaptation Program
• Shall be responsible for creating and maintaining records and files for the services provided under this contract
• Shall coordinate all class schedules with the Relocation Readiness Program Manager quarterly
• Shall create a class roster in CTS before each session
• Shall offer Interactive Customer Evaluations (ICE) forms to each customer at the end of each class cycle, workshop or individual interaction during office hours
• Shall provide monthly statistics to the program manager
• Shall meet weekly with Relocation Readiness Program Manager to discuss program statistics and progress. Meetings can be in person or telephonic
• Shall interact with customers and staff in accordance with professional business standards and in compliance with military customs and courtesies