Account Manager m/f/x

Wolt; Leipzig; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading delivery platform in Germany is seeking a Senior Account Manager to manage and grow relationships with key restaurant partners. You will drive the adoption of products, conduct complex negotiations, and provide data-driven analysis to support merchant growth. The ideal candidate has 3–5 years of relevant experience, fluency in German and English, and strong analytical skills. This position offers a dynamic team environment and opportunities for professional growth.

Leistungen

Dynamic Environment

Impactful Work

Collaborative Culture

Professional Growth

Qualifikationen

• 3–5 years of experience in Account Management, Sales, Category/Vendor Management, or Marketing positions.
• Understanding of sales principles and ability to deliver excellent partner experience.
• Knowledge or previous exposure to analytical dashboards or data-driven decision-making.
• Willingness to travel regularly to meet key partners.

Aufgaben

• Drive adoption of Wolt’s products and services among restaurant partners.
• Conduct complex commercial negotiations to strengthen partnerships.
• Monitor portfolio performance and provide data-driven consultancy.
• Collaborate with the Marketing team for campaign execution.
• Provide mentorship and training to junior team members.

Kenntnisse

Fluency in German

Good English skills

Strong verbal and written communication skills

Good time-management skills

Problem-solving attitude

High sense of ownership and proactivity

Ausbildung

BA or MA degree in Business Management or Marketing

Tools

Microsoft Excel

Google Sheets

Looker

Power BI

Jobbeschreibung

What you’ll be doing

Our Account Management team lies at the heart and soul of Wolt, ensuring all our existing restaurant partners and Wolts success in Germany. As Wolt grows both in scale and scope of offering, the strength of our account management engine must grow with it.

As a Senior Account Manager at Wolt, you will be responsible for managing our largest SMB merchants, increasing the adoption of Wolt’s products and driving their growth on the platform. In this role, you will drive commercial negotiations, close complex deals in a competitive landscape, analyze and synthesize large datasets and manage your portfolio with a consultative approach.

Day-to-day in this role you’ll:

• Wolt´s Products: Leverage your business acumen and analytical abilities to raise the adoption of Wolt’s products and services among the restaurant partners within your portfolio.
• Strategic Partnerships: Drive complex commercial negotiations to strengthen the partnership with key restaurant partners, while meeting financial targets for these accounts.
• Portfolio Performance: Constantly monitor your portfolio’s performance, interpret complex data sets and provide data-driven consultancy to your partners.
• Business Reviews: Conduct periodic meetings, present business reviews and lead discussions with a consultative approach.
• Collaboration: Work closely together with the Marketing team to plan and execute campaigns together with restaurant partners.
• Mentorship: Be a senior presence and source of knowledge on the team, and help others level up through training and mentorship.
• Market Analysis: Actively monitor the competitive landscape and feedback loop to influence Wolt’s product improvements.

Our humble expectations

Fluency in German and good English skills

3–5 years of experience in Account Management, Sales, Category / Vendor Management, or Marketing positions

BA or MA degree in a relevant field (e.g. Business Management, Marketing)

Understanding of sales principles and ability to deliver excellent partner experience

Strong verbal and written communication skills with an ability to build relationships

Good time-management skills with a problem-solving attitude

High sense of ownership and proactivity

Knowledge or previous exposure to analytical dashboards (e.g. Looker, Power BI) or data-driven decision-making

Advanced Microsoft Excel / Google Sheets knowledge

Willingness to travel regularly to meet key partners within the assigned city or region

What we offer

• Dynamic Environment: An opportunity to work in a fast-growing tech company with a startup mindset.
• Impactful Work: The chance to make a significant impact on the growth and success of our restaurant partners.
• Collaborative Culture: A supportive and inclusive team culture that values innovation and continuous improvement.
• Professional Growth: Opportunities for personal and professional development within a global organization.

Next steps

• Introduction meeting (You to Wolt and Wolt to you)
• Meeting with your potential Manager
• Show us why you’re the best candidate for the role! (Assignment stage)
• Final interview where we make sure we are a perfect fit for each other

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

We evaluate candidates solely on their qualifications, skills, and how they align with our business needs. We encourage applications from people of all disability statuses, gender identities, sexual orientations, personal expressions, racial and ethnic backgrounds, religious beliefs, and any other identities or experiences.

To ensure a fair and inclusive hiring process, please focus on your experience and skills in your CV — no need to include your photo, age, or marital status.

We’re committed to providing a delightful candidate experience. If you require any accommodations during the hiring process, please let us know below.