Account Manager

Jobtailor; Berlin; Vor Ort; EUR 70.000 - 110.000; Vollzeit

Zusammenfassung

Jobtailor in Berlin is seeking an experienced IT services sales professional to manage and strategically develop existing customers through cross-selling of IT infrastructure, managed services, and physical security solutions.

You will build long-term relationships at decision-maker level, identify opportunities for account expansion, acquire new customers, and lead the full sales cycle to transform projects into sustainable managed service contracts.

Qualifikationen

• Proven track record in B2B sales of IT services or technology solutions.
• Experience building and expanding customer relationships at executive levels.
• Strong understanding of IT infrastructure and networking concepts.

Aufgaben

• Manage and strategically develop existing customers through cross-selling of IT infrastructure, managed services, and physical security solutions.
• Build long-term customer relationships at decision-maker level.
• Identify opportunities for account expansion and follow-on business.

Kenntnisse

B2B Sales

Customer Acquisition

IT Infrastructure

Negotiation

Fluent German

Jobbeschreibung

• Manage and strategically develop existing customers through cross-selling of IT infrastructure, managed services, and physical security solutions


• Build long-term customer relationships at decision-maker level


• Identify opportunities for account expansion and follow-on business


• Transform project and hardware business into sustainable managed service contracts and long-term framework agreements


• Independently acquire new customers through market analysis, direct outreach, and network development


• Take responsibility for the entire sales process


• Shape customers’ digital future with innovative IT, managed service, and security technology solutions

Requirements

• Several years of experience—ideally 5+ years—in B2B sales of IT services, managed services, networking solutions, or physical security technology


• Demonstrable success in both new customer acquisition (\"hunter\") and expanding existing customer relationships (\"farmer\")


• Strong technical understanding of IT infrastructure, including servers/virtualization and enterprise networking


• Knowledge of physical security technology (CCTV, access control systems, fire alarm systems) or networking solutions is an advantage


• Experience selling complex, consultative solutions as well as sophisticated contract and service management models, including SLA structures and managed service contracts


• Confident, persuasive presence with strong negotiation skills at decision-maker and executive-management level


• Fluent German, both written and spoken, with strong negotiation skills


• Good English skills are an advantage

Core Competencies

Demonstrates expertise in B2B sales of IT services and managed services, with a strong focus on customer acquisition and relationship expansion. Proficient in negotiating complex contracts and service management models while leveraging technical knowledge of IT infrastructure and physical security technology.

Highest-signal resume keywords

• B2B Sales Experience


• Customer Acquisition


• IT Infrastructure Knowledge


• Negotiation Skills
  
• Fluent German

Hard Skills

• IT Services Sales


• Managed Services Sales


• Networking Solutions


• Physical Security Technology


• Contract Management


• SLA Structures


• Virtualization
  
• CCTV Systems


• Access Control Systems


• Fire Alarm Systems

Soft Skills

• Persuasive Communication


• Relationship Building


• Negotiation

Industry Keywords

• B2B Sales


• Customer Relationship Management


• Consultative Solutions


• Market Analysis


• Digital Transformation