Virtual Medical Assistant

OSA Outsourcing Advantage; Colombia; Remote; COP 130,788,000 - 199,296,000; Full time

Benefits offered by this job

Weekly payments

Weekends off

Opportunity to work on diverse and exc

Job summary

Outsourcing Staffing Advantage is seeking a compassionate Virtual Medical Assistant to join our Telehealth team. Candidates should have strong medical knowledge, familiarity with U.S.

medical terminology, and clinical understanding to prepare patient histories for physician review. Role involves documenting demographics, medical histories, and current medications, maintaining precise records, and coordinating patient transitions to physicians overseas.

Qualifications

• Background as RN, LPN, medical student, physician in training, or other healthcare professionals with strong medical knowledge.
• Strong knowledge of U.S. medical terminology, diagnoses, anatomy, and common medications.
• Ability to recognize common treatments and medications for different conditions.
• Experience reviewing and documenting patient histories is highly preferred.

Responsibilities

• Serve as the first point of contact for patients during telehealth intake.
• Collect and document patient demographics, medical history, surgeries, diagnoses, allergies, and medications.
• Review patient information for completeness and accuracy before consultation.
• Enter patient information into the medical documentation system with high accuracy.
• Prepare and organize patient records before connecting with the physician.
• Coordinate transition of patients to the physician for virtual consult.
• Maintain confidential medical documentation in compliance with privacy standards.
• Communicate professionally and compassionately with patients throughout intake.
• Stay up to date with U.S. healthcare terminology and documentation standards.

Skills

Medical terminology

Attention to detail

Documentation accuracy

Bilingual English/Spanish

EMR/EHR experience

Education

RN or LPN or medical student or physician in training

Tools

EMR/EHR systems

Job description

Outsourcing Staffing Advantage is seeking a compassionate, detail-oriented Virtual Medical Assistant to join our growing Telehealth team. This role is ideal for candidates with a strong medical background who are familiar with U.S. medical terminology, diagnoses, medications, and patient care. While a medical license is not required, candidates should possess solid medical knowledge, such as nurses, medical students, or physicians in training.

The Virtual Medical Assistant will play a key role in preparing patients for their telehealth appointments by reviewing and documenting their medical history, current medications, previous surgeries, and existing conditions before connecting them with one of our physicians overseas. This position requires excellent clinical understanding, exceptional attention to detail, and accurate documentation to ensure physicians receive complete and reliable patient information.

Key Responsibilities

• Serve as the first point of contact for patients during the telehealth intake process
• Collect and accurately document patient demographics, medical history, previous surgeries, current diagnoses, allergies, and medication lists
• Review patient information for completeness and accuracy before the consultation
• Demonstrate a strong understanding of medical terminology, diagnoses, and common medications. For example, if a patient reports a specific diagnosis, the Virtual Medical Assistant should be familiar with the medications commonly associated with that condition
• Enter all patient information into the medical documentation system with a high level of accuracy
• Prepare and organize patient records before connecting patients with the physician
• Coordinate the transition of patients to the physician for their virtual consultation
• Maintain detailed and confidential medical documentation while complying with privacy standards
• Communicate professionally and compassionately with patients throughout the intake process
• Stay up to date with U.S. healthcare terminology, medical practices, and documentation standards

Requirements

• Background as Registered Nurses (RN), Licensed Practical Nurses (LPN), medical students, physicians in training, or other healthcare professionals with strong medical knowledge
• Strong knowledge of U.S. medical terminology, diagnoses, anatomy, and common medications
• Ability to recognize common treatments and medications associated with different medical conditions
• Experience reviewing and documenting patient medical histories is highly preferred
• Excellent analytical, organizational, and critical thinking skills
• Exceptional attention to detail and documentation accuracy
• Compassionate and patient-centered approach
• Ability to work independently while managing multiple patient intakes efficiently
• Experience using Electronic Medical Records (EMR/EHR) systems is a plus
• Excellent English and Spanish communication skills, both written and verbal
• High level of professionalism, integrity, and confidentiality
• Strong interpersonal skills and the ability to communicate effectively with patients and healthcare providers

Work Schedule

• Monday through Friday
• 9:00 AM - 6:00 PM (EST)

Benefits

• Opportunity to work on diverse and exciting projects
• Supportive and collaborative work environment
• Weekly payments
• Weekends off