Bilingual Medical Scribe Full Time

Wing Assistant; Colombia; Presencial; COP 29.298.329 - 32.781.347; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Performance Incentives

Paid Training

Inclusive Culture

Upskilling Opportunities

Holiday & Overtime Pay

Descripción de la vacante

A leading remote healthcare services provider is hiring a Healthcare Virtual Assistant to manage patient interactions and documentation. Responsibilities include appointment management, insurance processing, and maintaining HIPAA compliance. Candidates should have a Bachelor’s degree in medical fields and at least one year of experience as a Medical Virtual Assistant. The position offers remote work with a salary ranging from $715 to $800 based on experience, along with various benefits including job security and opportunities for career growth.

Formación

• At least 1-year experience as a Medical Virtual Assistant.
• Solid understanding of healthcare privacy regulations.
• Ability to troubleshoot common technical issues.

Responsabilidades

• Document new patient and referral intake.
• Manage appointment bookings and rescheduling.
• Assist with processing insurance claims.

Conocimientos

Excellent English communication skills

Understanding of medical terminologies

Proficient in EHR/EMR systems

Strong interpersonal skills

Organizational skills

Attention to detail

Tech-savvy

Educación

Bachelor's degree in medical fields

Herramientas

Epic

PointClickCare

DocNow

Descripción del empleo

Healthcare Virtual Assistant (Remote)

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we’re looking for a Healthcare Virtual Assistant to start immediately!

Responsibilities

1. Document new patient and referral intake
2. Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers.
3. Input patient information, medical records (CPT, ICD-10, HCPCS), and billing date into EMR/EHR systems
4. Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries, concerns, and documentation.
5. Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional.
6. Assist in analyzing healthcare data, preparing reports, and maintaining records.
7. Ensure HIPAA compliance, privacy regulations, and maintenance of patient confidentiality.
8. Coordinate the sending of medical records to various departments, healthcare providers, and professionals as directed by the Managing Physician.
9. Take medical Notes

Tools

• Epic
• PointClickCare
• DocNow (PointClickCare integration)

Qualifications

• Bachelor's degree in medical fields or the pharmaceutical-related industry
• At least 1-year experience as a Medical Virtual Assistant
• Excellent English communication skills both written and verbal (At least C1 level)
• Solid understanding of medical terminologies and practices
• Proficient in EHR/EMR systems and ability to troubleshoot common technical issues
• Understanding of healthcare privacy regulations
• Strong interpersonal skills
• Solid organizational & time management skills with keen attention to details
• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP

Technical Requirements

• USB Headset with Noise Cancellation feature
• Working Webcam
• Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps wired connection
• Backup Internet Service Speed: at least 10 Mbps

Benefits

• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay

Schedule

8am to 5pm Monday to Friday CST

Salary

From $715 to $800 depending on experience*

Location

This is a remote job

Note

Only qualified candidates will be invited to take the assessment & scheduled for an interview.

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