Healthcare Virtual Assistant (Mental Health Practice | Remote)

Ataraxis; Bogotá ciudad; Remote; COP 64,214,000 - 107,023,000; Full time

Job summary

Ataraxis is seeking a Healthcare Virtual Assistant to support a US-based mental health practice. This remote role focuses on front-office tasks and patient communications, with emphasis on accuracy and confidentiality.

You'll handle appointment scheduling for multiple therapists, verify insurance, and submit claims in SimplePractice while collaborating with a proactive team. LATAM and PH applicants encouraged to apply.

Qualifications

• At least 2 years of US healthcare administrative experience.
• Mental health/behavioral health practice experience preferred.
• Experience with patient scheduling and insurance verification.
• SimplePractice experience is REQUIRED!
• Excellent verbal and written English communication skills.
• Organized, reliable, coachable, and detail-oriented.
• Comfortable with productivity monitoring software.

Responsibilities

• Answer patient calls, texts, and callbacks.
• Schedule appointments for multiple therapists.
• Verify insurance eligibility and benefits.
• Review and submit claims in SimplePractice.
• Support daily front-office operations and collaborate with the team.

Job description

About the job Healthcare Virtual Assistant (Mental Health Practice | Remote)

Do you have experience supporting a US-based mental health or behavioral health practice? We're looking for an experienced Healthcare Virtual Assistant to join a growing mental health team.

Key Responsibilities

• Answer patient calls, texts, and callbacks
• Schedule appointments for multiple therapists
• Verify insurance eligibility and benefits
• Review and submit claims in SimplePractice
• Support daily front-office operations and collaborate with the team

Qualifications

• At least 2 years of US healthcare administrative experience
• Mental health/behavioral health practice experience is strongly preferred
• Experience with patient scheduling and insurance verification
• SimplePractice experience is REQUIRED!
• Excellent verbal and written English communication skills
• Organized, reliable, coachable, and detail-oriented
• Comfortable with productivity monitoring software

Work Setup: Remote

OPEN TO LATAM and PH applicants!!!

Applicants with experience in mental health, behavioral health, psychology, counseling, or psychotherapy practices will be prioritized.