Remote Medical Virtual Assistant — Patient Care & Admin

Vital Virtuals Global HR Solutions LLC; Bogotá; Remote; COP 21,835,000 - 26,203,000; Full time

Job summary

Vital Virtuals Global HR is seeking a reliable Medical VA to join our team. You will answer calls, verify insurance, update patient information, and support providers and staff. Requirements include fluent English, medical receptionist/VA experience, excellent communication and phone etiquette, and a reliable computer with internet.

EHR/EMR experience is a plus. This is a remote position with biweekly pay via Wise.

Qualifications

• Fluent in English required.
• Medical receptionist/VA experience preferred.
• Excellent communication and phone etiquette essential.
• Strong organizational and multitasking skills required.
• EHR/EMR experience is a plus.
• Reliable computer and internet connection required.
• Willing to use Time Doctor & a HIPAA-compliant virtual desktop.

Responsibilities

• Answer calls and assist patients.
• Verify insurance & update patient information.
• Manage referrals, faxes & medical records.
• Explain insurance benefits.
• Coordinate with providers and clinical staff.
• Handle administrative & data-entry tasks.
• Maintain HIPAA compliance.

Skills

Fluent in English

Excellent communication

Organizational skills

Multitasking

Tools

Time Doctor

HIPAA-compliant virtual desktop

EHR/EMR

Job description

Vital Virtuals Global HR is seeking a reliable Medical VA to join our team. You will answer calls, verify insurance, update patient information, and support providers and staff. Requirements include fluent English, medical receptionist/VA experience, excellent communication and phone etiquette, and a reliable computer with internet.

EHR/EMR experience is a plus. This is a remote position with biweekly pay via Wise.