US Payroll and Billing Specialist

Job Duck, LLC; Colombia; Remote; COP 36,226,000 - 39,259,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Professional development

Dedicated team support

Job summary

Job Duck, LLC is seeking a US Payroll and Billing Specialist to support payroll operations for multiple clients in a remote, US-focused role. You will ensure accurate payroll processing, maintain compliance, and communicate with clients to resolve issues.

The ideal candidate is organized, proactive, and capable of handling competing priorities with precision. Experience with PTO, benefits deductions, and payroll reporting is essential for success in this fast-paced environment.

Qualifications

• Previous U.S. payroll experience required.
• Strong understanding of U.S. payroll processes and regulations.
• Experience managing PTO policies and employee leave tracking.
• Experience managing employee benefit deductions and payroll reporting.
• State-specific payroll compliance knowledge.
• Experience in accounting firms, bookkeeping companies, payroll providers, or professional services preferred.
• Excellent written and verbal English communication.
• Excellent organizational, prioritization, and time management skills.
• Ability to work independently with high accuracy and discretion.

Responsibilities

• Collaborate with internal teams to resolve payroll and accounting matters.
• Research payroll issues and identify solutions.
• Support payroll corrections, amendments, back filings, and adjustments.
• Track PTO balances and policy administration.
• Assist with payroll tax withholding calculations, payments, and compliance.
• Handle payroll notices and follow-up actions.
• Review payroll information for accuracy prior to processing.
• Process payroll activities for multiple clients in the U.S.
• Ensure payroll compliance across U.S. states.
• Communicate with clients regarding payroll matters and provide status updates.
• Support financial reporting and billing documentation.
• Manage and monitor employee benefit deductions within payroll systems.

Skills

U.S. payroll

Payroll regulations

Leave tracking

Payroll reporting

State compliance

Client-account support

English communication

Organizational skills

Independent work

Remote work setup

Job description

JOB DUCK IS HIRING A US PAYROLL AND BILLING SPECIALIST

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!

Role Overview

We are seeking a dependable and detail-oriented US Payroll and Billing Specialist to join Job Duck and play a key role in supporting payroll and accounting operations for multiple clients. In this position, you will help ensure accurate payroll processing, maintain compliance with payroll requirements, and support important financial activities that directly impact client success. You will work closely with clients and team members, providing professional communication and timely follow-up on payroll-related matters. The ideal candidate is highly organized, proactive, and comfortable managing competing priorities while maintaining accuracy and accountability. If you thrive in a fast-paced environment and enjoy taking ownership of your work, this opportunity offers meaningful responsibility and growth.

Schedule:

Monday to Friday 8:00 AM - 5:00 PM [CST][CDT] (United States of America)

Your Responsibilities Will Include but Are Not Limited To:

• Collaborating with internal team members to resolve payroll and accounting matters
• Researching payroll issues and identifying appropriate solutions
• Supporting payroll corrections, amendments, back filings, and related adjustments
• Tracking and maintaining employee PTO balances and policy administration
• Assisting with payroll tax withholding calculations, payments, and related compliance requirements
• Handling payroll notices and coordinating required follow-up actions
• Reviewing payroll information for accuracy and completeness prior to processing
• Processing and supporting U.S. payroll activities for multiple clients
• Ensuring compliance with payroll regulations across U.S. states
• Communicating directly with clients regarding payroll matters
• Preparing and supporting financial reporting
• Managing benefit deductions and payroll accounts
• Supporting multiple client accounts while maintaining quality and accuracy standards
• Escalating issues when necessary and proactively communicating potential risks or delays
• Maintaining accurate and up-to-date payroll records and client documentation
• Monitoring payroll deadlines and prioritizing time-sensitive deliverables
• Responding promptly to client inquiries and providing status updates as needed
• Communicating professionally with clients regarding payroll, tax, and accounting matters
• Assisting with financial reporting and accounting-related activities
• Managing and monitoring employee benefit deductions within payroll systems
• Supporting billing operations and documentation
• Processing payroll notices and back filings

What We’re Looking For:

• Previous U.S. payroll experience required
• Strong understanding of U.S. payroll processes and regulations
• Knowledge of payroll tax withholding, tax payments, and related compliance requirements
• Experience managing PTO policies and employee leave tracking
• Experience managing employee benefit deductions and payroll reporting
• Understanding of state-specific payroll requirements and compliance considerations
• Experience working in an accounting firm, bookkeeping company, payroll provider, or professional services environment preferred
• Experience supporting multiple client accounts strongly preferred
• Strong written and verbal English communication skills
• Excellent organizational, prioritization, and time management skills1>
• Ability to work independently while maintaining a high level of accuracy and attention to detail
• Strong problem-solving and research skills related to payroll and accounting matters
• High level of professionalism, accountability, and discretion when handling confidential information
• Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
• Quiet, distraction-free remote work environment

What’s In It for You?

• Monthly compensation starting from 1015 USD to 1100 USD
• Paid time off.
• Parental leave.
• Opportunities for professional development and training
• Dedicated support from our team.
• A chance to work with clients who share our values.