Law Firm Billing Assistant

Job Duck, LLC; Colombia; Remote; COP 36,324,000 - 39,366,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Professional development

Dedicated team support

Job summary

Job Duck, LLC is hiring a Billing Assistant to support a busy law firm’s billing cycle. You will prepare and track invoices, monitor balances, and communicate with clients about payments, ensuring timely billing and healthy cash flow. This remote role emphasizes independence, reliability, and professional discretion.

The ideal candidate has billing or AR experience, knowledge of legal billing, and strong English communication. Proficiency with MyCase and tech adaptability are highly valued.

Qualifications

• Billing, accounts receivable, or collections experience required.
• Law firm or professional services experience preferred.
• Knowledge of legal billing processes and trust accounts preferred.
• MyCase experience preferred.
• Strong written and verbal English communication skills required.
• Proficiency with technology and ability to learn new systems quickly required.
• Willingness to make outbound calls regarding unpaid invoices.

Responsibilities

• Prepare and track invoices and monitor balances.
• Communicate with clients about payments and status.
• Maintain trust account records and related billing information.
• Use MyCase to issue and track invoices.
• Follow up with clients on unpaid invoices and payment arrangements.
• Escalate billing concerns to the appropriate team member.
• Ensure invoices are issued at least every two weeks.

Skills

Billing experience

Accounts receivable

Collections

Law firm experience

MyCase

English communication

Tech savvy

Outbound calls

Independent work

Home office setup

Tools

MyCase

Job description

JOB DUCK IS HIRING A LAW FIRM BILLING ASSISTANT

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!

Role Overview

Join Job Duck as a Billing Assistant and help a busy law firm maintain a consistent, accurate, and timely billing cycle. In this role, you will prepare and track invoices, monitor outstanding balances, communicate with clients about payments, and ensure that completed work is billed promptly. Your contributions will support healthy cash flow while reducing the administrative workload placed on attorneys and the internal team. This opportunity is ideal for a proactive, detail-oriented professional who takes ownership, works independently, and follows through without requiring frequent reminders. You will play an important role in keeping billing and collections organized, current, and moving forward.

Schedule:

Monday to Friday 8:00 AM - 5:00 PM [PST][PDT] (United States of America)

Your Responsibilities Will Include but Are Not Limited To:

• Supporting continuous improvements to the firm’s billing and collections processes.
• Handling confidential client and firm information with professionalism and discretion.
• Communicating regularly with the firm’s team regarding outstanding billing matters and items requiring attention.
• Establishing and maintaining a consistent billing and collections workflow.
• Monitoring and maintaining accurate trust account records and related billing information.
• Escalating billing concerns, payment disputes, and requests for payment arrangements to the appropriate team member.
• Responding professionally to client questions regarding invoices, charges, and payment status.
• Following up proactively with clients regarding unpaid or overdue invoices.
• Maintaining accurate billing records and tracking outstanding invoices.
• Monitoring billable work and ensuring completed work is captured and invoiced promptly.
• Using MyCase to prepare, issue, and track invoices.
• Conducting collection calls and sending payment reminders as required.
• Preparing and sending client invoices accurately and consistently, ensuring invoices are issued at least every two weeks.
• Identifying outstanding billing tasks and proactively following up to ensure timely completion.
• Maintaining accurate and up-to-date billing documentation and records.

What We’re Looking For:

• Previous experience in billing, accounts receivable, collections, or a related role required.
• Experience working in a law firm or professional services environment strongly preferred.
• Knowledge of legal billing processes and trust account management preferred.
• Experience using MyCase strongly preferred.
• Strong written and verbal English communication skills required.
• Proficiency with technology and the ability to learn new systems quickly required.
• Ability and willingness to make outbound calls regarding unpaid or overdue invoices required.
• Ability to work independently with minimal supervision and effectively manage priorities required.
• Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
• Quiet, distraction-free remote work environment

What’s In It for You?

• Monthly compensation starting from 1015 USD to 1100 USD
• Paid time off.
• Parental leave.
• Opportunities for professional development and training
• Dedicated support from our team.
• A chance to work with clients who share our values.