Travel Operations & Support Specialist

Constellis; Colombia; A distancia; COP 40.000.000 - 80.000.000; Jornada completa

Descripción de la vacante

Constellis in Colombia seeks a Travel Reservations Coordinator to oversee reservations, billing, and reporting accuracy. You will arrange airline, hotel, and car rental bookings, respond to quotes, and manage changes to itineraries while ensuring compliance with applicable regulations.

The role requires strong communications, organizational skills, and experience in travel logistics to support domestic and international itineraries.

Formación

• 3–10 years related experience.
• English professional fluency preferred.
• Ability to obtain and maintain RSO Vetting Security Clearance.
• Ability to pass employment drug screening and background security check.
• Strong computer skills including MS Office Suite and Internet.
• Effective oral and written communication with all levels of the organization.
• Strong organizational skills with the ability to manage time and multiple priorities.
• Problem solving skills with an analytical approach.

Responsabilidades

• Oversees quality control on reservations made by travel staff.
• Reconciles monthly credit card bills and vendor bills.
• Ensures tickets and reporting meet cost reimbursable requirements.
• Tracks refunds for unused tickets.
• Arranges airline, hotel and car rental reservations, including changes.
• Responds to price quotations for domestic and international itineraries.
• Handles changes and exchanges for travel.
• Ensures compliance with applicable laws, regulations, and agency rules.
• Stays informed of airline rules and current affairs; communicates information accurately.
• Prepares and processes documents; reviews for accuracy and completeness; updates information as needed.
• Ensures the accuracy of ticketing and reservations.
• Responds to inquiries regarding routes and travel details via phone or email.
• Assists in tracking and updating travel-related database records.

Conocimientos

English fluency

MS Office Suite

Communication skills

Organizational skills

Time management

Analytical thinking

Herramientas

MS Office Suite

Internet skills

Descripción del empleo

Constellis in Colombia seeks a Travel Reservations Coordinator to oversee reservations, billing, and reporting accuracy. You will arrange airline, hotel, and car rental bookings, respond to quotes, and manage changes to itineraries while ensuring compliance with applicable regulations.

The role requires strong communications, organizational skills, and experience in travel logistics to support domestic and international itineraries.